KYC / Onboarding Officer I

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Responsible for coordinating and conducting KYC due diligence reviews on prospects and clients throughout the life cycle of the relationship and determining if the prospect/client is within the Bank’s risk appetite.  Responsible for client on-boarding, including requesting, collecting, reviewing, and processing the required client level documentation. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.  Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience.  While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Serve as the primary point of contact for client, Line of Business (“LOB”), and Financial Crimes Compliance regarding on-boarding, client documentation, Client Risk Assessments/AML/KYC requirements. Collaborate with LOB sales teams and client to conduct required enhanced due diligence throughout life cycle of the client Relationship, including periodic reviews for high-risk clients. Analyze and approve prospect/client profile, make determination if prospect/client is within the Bank’s risk appetite, and escalate to leadership when appropriate.  Own and complete the day-to-day client on-boarding process in a timely manner with little to no supervision, while ensuring compliance with regulatory requirements and internal policies. Develop a working knowledge of and relationship with all clients within KYC Officer’s portfolio. Review current actions being taken regarding clients to reduce risks to the organization and provide detailed feedback to client risk management regarding gap analysis, areas of success/concern and opportunities for improvement all considering Fifth Third’s risk appetite.  Partner with first line of defense revenue producers to improve efficiency, effectiveness, productivity and/or control, improve the customer experience, and to satisfy banking regulations and requirements with little to no supervision. Support the LOB as the client risk subject matter expert. Ensure client satisfaction throughout the due diligence review process by employing a customer centric approach. Partner with second line of defense to ensure that risks are managed responsibility and that there is a consistent and continuous understanding of the identity and background of all clients. Support resolution of internal audit, compliance, or risk management related issues. Ensure satisfaction as an extension of the Line of Business through partnership with internal groups and by providing timely, clear, and effective responses to requests. Perform due diligence as needed on certain legal items that could have an impact on the performance, compliance and risk profile of clients and the organization. Participate in LOB root cause analysis and in action plan development and implementation. Communicate directly and effectively with LOB teams, clients, senior management, data support teams and other lines of business regarding client on-boarding and related client risks. Resolve client risk issues as they may arise, and be prioritized, during the on-boarding process or client life cycle, with little to no supervision. Refer client to Financial Crimes Compliance if concern that the customer is involved in money laundering, fraud, or terrorist financing. Develop knowledge of applicable regulatory requirements, specifically Customer Due Diligence/KYC, including Beneficial Ownership, and CIP.  Perform any other duties assigned.

Possible managerial responsibility of direct