SCO - Procurement - Senior Manager - Transformation And Managed Services
EY
- Location
- Bengaluru, KA, IN, 560016
- Work model
- On-Site
- Level
- Senior
About this role
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Senior Manager - Procurement Transformation and Managed Services Sourcing & Procurement | Transformation, Managed Services Set-up & Delivery EXPERIENCE : 10-15+ years ROLE SUMMARY We are seeking an experienced Senior Manager to lead procurement transformation and managed services engagements across sourcing, category management, supplier management, and procurement operations. The role will support organizations in designing future-state procurement operating models, establishing managed services capabilities, driving Source-to-Pay (S2P) transformation initiatives, and enhancing procurement service delivery. The ideal candidate will bring a combination of procurement consulting, operational transformation, managed services, and Global Capability Center (GCC) experience, while demonstrating the ability to lead large-scale transformation programs and senior stakeholder engagements. KEY RESPONSIBILITIES Procurement Transformation & Operating Model Design
Lead end-to-end procurement transformation programs across sourcing, category management, supplier management, and procurement operations. Design future-state procurement operating models, governance structures, service delivery frameworks, and performance management processes. Develop transformation roadmaps aligned with business objectives, operational efficiency improvements, and cost optimization targets. Conduct procurement maturity assessments and identify opportunities for process enhancement and value creation. Drive procurement operating model redesign initiatives, including organizational structures, service delivery models, and governance frameworks.
Managed Services Set-up & Delivery
Design and establish procurement managed services operating models and delivery frameworks. Lead transition planning, knowledge transfer, service migration, and stabilization activities for new engagements. Define service catalogues, SLAs, KPIs, governance mechanisms, escalation processes, and performance reporting structures. Drive continuous improvement initiatives to enhance service quality, operational efficiency, and customer satisfaction. Support large-scale managed services programs spanning procurement operations, sourcing support, supplier management, and category management activities.
GCC Transformation & Service Delivery Excellence
Lead Global Capability Center (GCC) transformation initiatives supporting procurement operations and service delivery organizations. Design GCC operating models, workforce structures, governance frameworks, and delivery management processes. Support transition planning, process standardization, capability development, and global delivery enablement activities. Develop scalable delivery capabilities and standardized processes across global procurement organizations.
Category Management & Procurement Excellence
Lead category transformation initiatives across indirect and direct spend categories. Support strategic sourcing, category strategy development, supplier performance improvement, and procurement value delivery initiatives. Drive procurement best practices, process optimization, and sourcing excellence programs. Partner with stakeholders to align procurement strategy with enterprise objectives and business priorities.
Business Development & Practice Growth
Support opportunity identification, solution development, proposals, business cases, and procurement transformation pursuits. Build and maintain relationships with key stakeholders to develop and advance transformation opportunities. Contribute to