Head of Global Securities Operations (Custody Operations and Fund Accounting) – Vice President

Details of the Division and Team: The Deputy Head of Branch Operations supports the overall leadership and execution of branch operations in Thailand, working closely with the Head of Branch Operations to ensure operational excellence, regulatory compliance, and continuous process improvement across all functional units, while taking the primarily responsibility for all processes and tasks relating to Global Securities Operations, namely, Custody, Trustee, Fund Accounting, and Loan Operations. This role requires a strong understanding of banking products, operational processes, regulatory obligations, and risk frameworks. The Deputy Head acts as a key enabler of strategic execution and serves as a trusted second-in-command to lead teams, support transformation, and manage day-to-day operational escalations. What we will offer you:  A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center. You can expect: Corporate Group Insurance – premium borne by company Provident Fund Scheme – employer & employee contributions Annual health checkup – cost borne by company (once a year; conditions apply) Flexible Work Arrangements – various ways to work, to fit employees’ needs    EAP – free and confidential counseling, online work-life resources Employee networks – Diversity, volunteering, - various activities to participate Primary caregiver & non primary caregiver leave – more than statutory requirement                                                                                                      Your key responsibilities: Operational Oversight and Support: The Deputy Head of Branch Operations will support the Head of Branch Operations in overseeing and managing the branch’s operations department, encompassing multiple teams across Payments and Cash Operations, Trade Finance Operations, Treasury Back Office, Custody and Fund Administration, and Loan Operations.  This role involves assisting in the development and implementation of strategic goals, driving transformation and continuous improvement, ensuring adherence to policies, processes, and procedures, and ensure smooth execution of daily activities and resolve issues/escalations that arise during business-as-usual (BAU) operations.  Introduction and maintenance of local guidelines for all Custody / Trustee and Fund services business including making of amendments to guidelines / processes as and when required in compliance with country and regional guidelines. Checking of end of day reports / activities to ensure all trades are captured, verified and processed. Ensuring that all working accounts, suspense accounts and wash accounts are reconciled and balanced daily. The preparation of statistics/ MIS reports for regional review. Compliance & Risk Management: Support the implementation and monitoring of the operational risk control framework. Drive a risk-focused culture across the area of responsibility, ensuring risk items identified are tracked to remediation, and adherence to internal policies and local regulatory standards. Transformation & Process Improvement: Drive process enhancements and efficiency initiatives in collaboration with the Head of Operations and regional stakeholders. Support the execution of transformation projects and contribute to innovation and digitalization within operations. Actively contribute to the development and execution of a more sustainable, automated, and efficient Target Operating Model (TOM). Promote responsible adoption of AI, automation, and data-driven tools to enhance operational efficiency, strengthen controls, improve exception management, and support scalable service delivery across