Sr Service Engineer Midwest - Central US

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier. About this Role Senior Service Engineering professional with deep knowledge and highly developed technical expertise. Maintains effective communication and frequent contact with key customers and field team members, performs highly complex diagnostic procedures, and prepares reports for the senior leadership team. Communicates technical information to key stakeholders and keeps key customers and field team members up to date on outstanding issues. Will Cover Midwest and Central US Key Responsibilities Maintains effective communications with key customers and field team members to ensure product enhancements/improvements are complete and accurate. Maintains frequent contact with key customers which requires a high degree of tact and courtesy. Acts as the expert in product knowledge/subject matter. Performs highly complex diagnostic procedures. Prepares reports for senior leadership displaying interpreted test information to resolve design/system related problems and to ensure continuous improvement. Communicates technical information to technical/non-technical stakeholders including senior leadership. Ensures that key customers and field teams are kept informed on outstanding issues and recommends system enhancements, upgrades, or repairs.

High School Diploma or GED 5+ years of experience in the HVAC industry in a technical support role. 1+ years of experience with the Microsoft Office Suite Ability to pass an MVR with a Clean and valid driver’s license Preferred Qualifications Bachelor’s Degree from a recognized college or university in Mechanical Engineering, Electrical Engineering, Construction Management, or building HVAC. Ability to lead and motivate teams. Strong problem solving, planning, and management skills. Ability to read and understand the scope of work. Exceptional written and verbal communication skills. Experience in dealing with a number of simultaneous challenges, requiring knowledge of many different disciplines. A true team player who has the customer’s best interests first and foremost Pay Range The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. Other Compensation This position is entitled to short-term cash incentives, subject to plan requirements. Benefits