Lead, Trade Marketing

Journey with us!  Combine your career goals and sense of adventure by joining our  incredible  team of employees  at  Royal Caribbean Group .   We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

W e  are proud to be the  vacation-industry  leader with  global brands   —  including Royal Caribbean International, Celebrity Cruises and Silversea Cruises —  the most innovative fleet and private destinations, and the best people .  Together, w e are  dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

This position will be working onsite from Miami.    Position Summary :

Drive project management and delivery of assigned training programs and initiatives, ensuring all deliverables are completed on time, within scope, and to a high standard Own, manage, and maintain program calendars, timelines, and key milestones to ensure consistent execution and alignment across the team Facilitate training sessions, webinars, or presentations as needed, representing the brand with professionalism and confidence Support scalability of training delivery by stepping in to lead sessions when required

Support identification of training needs by analyzing performance data, field feedback, and business priorities to inform program development and enhancements Partner with the Manager to support the development and refinement of training strategies, contributing input on program structure, content direction, and delivery approach Contribute to the development of training outlines and learning approaches, translating strategic direction into actionable programs Anticipate evolving business and training needs and recommend enhancements to align with organizational priorities

Own the ongoing optimization of training programs by evaluating performance, identifying improvement opportunities, and implementing enhancements Analyze program performance data and provide actionable insights to improve effectiveness and engagement Evaluate program outcomes, document key learnings, and share recommendations for continuous improvement Ensure insights from programs are captured and applied to refine future training approaches

Events, Logistics & Execution Support

Support execution of larger strategic initiatives such as Celebrity Learning Seminars at Sea, CCGSC (Annual Sales Conference), and other industry events Manage training-related events and logistics, including timelines, stakeholder coordination, supply ordering, and inventory management Ensure seamless execution of onboard and in-person programs

Provide day-to-day operational coordination by tracking deliverables, monitoring deadlines, and ensuring follow-through Support distribution and coordination of work across the team, ensuring balanced workloads and alignment with priorities Ensure completion of required forms, reporting, and documentation consistently and accurately

Stakeholder Collaboration & Communications

Partner closely with the Manager to draft and coordinate communications, ensuring clarity and consistency Collaborate with Trade Marketing, Sales Communications, Creative teams, and external vendors to develop and execute materials and content Coordinate the development of training materials, ensuring alignment with brand standards

Data, Reporting & Budget

Track and report on key performance metrics, including attendance, completion rates, engagement, and survey results Maintain accurate reporting using tools such as Excel and Power BI Ensure timely data capture and reporting to support decision-making

Budget & Resource Management

Execute training programs within established budget guidelines Track expenses and ensure efficient use of allocated resources

Leverage Microsoft Copilot and other AI tools to support content development, streamline workflows, and improve