Site Launcher
- Location
- South San Francisco, CA
- Work model
- On-Site
- Level
- Mid
- Posted
About this role
About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The Role
As a Site Launcher, you are the on-the-ground point person for bringing new Zipline charging locations and partner sites into service. You turn launch plans into coordinated action: bringing teams together, verifying readiness, resolving blockers, and carrying each assigned site through first deliveries and handoff to ongoing operations.
This is a hands-on individual contributor role with real ownership. You will be trusted to run day-to-day site execution without constant direction, lead people who do not report to you, and make sound decisions as conditions change. You will work closely with the Launch Manager on broader planning and major tradeoffs, while owning daily priorities, follow-through, and clear communication from the field. You know when to act independently, when to bring in a functional expert, and when to escalate.
Success means sites are genuinely ready to launch, teams know what comes next, and risks are visible early enough to act.
What You'll Do
• Lead the launch on the ground. Serve as the primary day-to-day coordination point for assigned sites, from pre-launch preparation through launch, early operations, and handoff.
• Turn the plan into action. Maintain site-level launch plans with clear milestones, dependencies, owners, and deadlines. Set daily priorities, run focused check-ins, and follow commitments through to completion.
• Bring teams together. Align infrastructure, permitting, regulatory, flight operations, maintenance, commercial, community engagement, and partner teams around the launch plan. Resolve gaps between workstreams so critical tasks do not fall between teams.
• Verify readiness firsthand. Walk the site, validate reported progress with functional owners, and confirm site, equipment, staffing, partner, and operational readiness against required gates. Confirm required checks and approvals are complete before launch; do not trade safety for schedule.
• Manage risks and resolve blockers. Identify risks early, assess their impact, and drive mitigations with