F&B Manager

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    What this job involves: As an F&B Manager, you'll be at the heart of delivering exceptional dining and hospitality experiences that bring people together and elevate workplace culture. In this role, you'll oversee all food and beverage operations within corporate workplace environments, including cafeterias, coffee bars, grab-and-go markets, executive dining rooms, and catering services for meetings, conferences, and special events. You'll manage vendor relationships, develop innovative culinary programs, and ensure every meal and service touchpoint reflects the highest standards of quality, safety, and guest satisfaction. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and this position puts you at the forefront of creating environments where people feel valued and cared for. Your strategic thinking and operational excellence will directly impact employee wellbeing and satisfaction, making you an essential partner in workplace dining strategy that enhances organizational culture. We embrace more innovative ways of working, and you'll leverage technology platforms, sustainability practices, and data-driven insights to continuously evolve the dining experience while managing budgets, compliance, and stakeholder relationships with professionalism and care. What your day-to-day will look like: Oversee day-to-day operations of all food and beverage outlets including cafeterias, coffee stations, grab-and-go markets, executive dining rooms, and catering services while ensuring consistent delivery of high-quality food, beverage, and service standards Manage relationships with food service contractors, catering companies, coffee suppliers, and specialty vendors through contract negotiations, performance reviews, and scorecarding to ensure compliance with service level agreements Collaborate with chefs and culinary teams to develop diverse, appealing menu offerings that incorporate rotating cycles, seasonal specialties, healthy eating options, and allergen accommodations while balancing culinary creativity with cost management Serve as primary point of contact for F&B matters with client leadership and workplace teams, conducting regular business reviews that present performance metrics, customer feedback, and program initiatives aligned with organizational culture goals Monitor customer satisfaction through surveys, comment cards, and digital platforms, analyzing feedback trends to implement service improvements and manage complaint resolution with a hospitality-first approach Develop and manage F&B operating budgets including labor, food costs, and contract expenses, tracking financial performance through P&L analysis and implementing cost optimization opportunities while establishing pricing strategies Ensure compliance with food safety regulations, health codes, and workplace safety standards by conducting regular audits, maintaining required certifications and permits, and managing any incidents with appropriate corrective action plans Implement sustainable F&B practices including waste reduction, composting programs, environmentally responsible sourcing, and initiatives that support client sustainability goals and green building certifications Leverage F&B technology platforms including point-of-sale systems, mobile ordering apps, cashless payment solutions, and inventory management systems while