Director, Procurement Strategy

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Most Procure-to-Pay teams are consumed by the work in front of them: requisitions, purchase orders, invoice exceptions, supplier issues, month-end. That work matters, and it never stops. What it doesn't leave room for is the question of where P2P should go next.

That's this role.

As Director, Procurement Strategy, you own the forward agenda for Procure-to-Pay at Toast. You'll define the multi-year roadmap, lead our most complex and highest-value vendor negotiations, drive the automation and AI agenda across the P2P lifecycle, and serve as the senior finance partner to leaders across the company on how Toast buys and pays.

You'll lead a small team while partnering closely with the leader who runs day-to-day P2P operations. The division of labor is clean: you design, business-case, and negotiate; the operating team runs and sustains. A meaningful share of your impact will come through people who don't report to you, so the strength of that partnership and your credibility with stakeholders matter as much as formal authority.

If you're a procurement or finance transformation leader who has been waiting for a mandate that is genuinely about change rather than change squeezed in around the edges of execution, this is that mandate.

A day in the life (Responsibilities)

Set the strategy

• Define and own the multi-year P2P strategy and transformation roadmap — process, policy, tooling, and category strategy

• Build the business cases for P2P investment, including cost, risk, and return, and take them to Finance leadership and the SLT for decision

• Establish the operating principles, controls philosophy, and policy framework that the P2P function runs against

Lead the automation and AI agenda

• Define where automation, workflow tooling, and AI can materially improve cycle time, cost, control, and user experience across requisition-to-payment

• Partner with IT and Engineering to bring the right capability into the P2P environment and mobilize it against the roadmap

• Design for adoption — measure it, and iterate until the change sticks with the teams doing the work

Negotiate our most important vendor relationships

• Lead complex, high-value, and precedent-setting negotiations with Toast's top-tier strategic vendors

• Own commercial strategy for these relationships: structure, terms, leverage, benchmarking, and long-term value

• Partner with Legal on contractual risk, and with the operating team on clean handoff into ongoing supplier management

Lead and develop your team

• Manage, coach, and develop a direct report — set clear goals, give direct feedback, and create real opportunities for growth

• Build the team's capability alongside the roadmap: define what skills the function will need as the transformation agenda expands, and grow them deliberately

• Create the conditions for high-quality work — clear priorities, protected focus, and genuine ownership over meaningful problems

• Model the partnership between strategy and operations that you want the wider P2P organization to adopt

Partner across the company

• Serve as the senior P2P voice with the Senior Leadership Team, Finance leadership, IT/Engineering, Legal, and other senior stakeholders.

• Build the stakeholder confidence that makes transformation possible — translating operational reality into executive decisions and executive intent into workable process

• Partner with the Head of Procurement so that everything you design is