Partner Sales Desk Specialist

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

At Okta, partners are central to our success. The Global Partner Program team equips partners with the operational foundation, resources, and clarity needed to build thriving, long-term Okta practices. Embedded in our Okta culture, we champion conscious leadership, high self-awareness, active empathy, and radical accountability. We focus on the whole human—fostering transparent relationships with our partners while enabling high-velocity growth.

We are seeking a Global Partner Sales Desk Specialist who brings an outward mindset and strong operational rigour to our partner-led deal flow. Reporting to the Manager of Global Partner Operations, you will be the connective tissue between external partners and internal stakeholders—leading Deal Registration qualification, streamlining quoter-to-order workflows, and driving data integrity across systems.

The ideal candidate is a self-aware communicator who thrives in a dynamic environment, embraces continuous learning, and takes pride in elevating both partner and team performance.

Location & Structure: Hybrid role with cross-regional timezone support (rotational shifts).

Reports to: Manager, Global Partner Operations

• Empathy-Led Deal Registration Management:

Review and validate Deal Registrations (DR) with speed and precision, ensuring program compliance while actively removing friction for partners. Serve as an approachable guide to troubleshoot submission issues, answer inquiries, and empower partners to succeed.

• Conscious Cross-Functional Alignment:

Partner deeply with Partner Account Managers, Deal Desk, and Order Management teams to create a seamless operational loop. Actively bridge communication gaps to ensure Purchase Orders (POs) and quotes move through the pipeline accurately and on time.

• Ownership of CRM Hygiene & Data Integrity:

Take full stewardship of customer and partner data within Salesforce (SFDC) and Partner Portals. Maintain high operational standards by proactively auditing,