Head waiter

Exceptional Hospitality Starts with You As a Head Waiter, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Head Waiter will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage guest queries in a friendly, timely, and efficient manner Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents Ensure knowledge of menu and all products Ensure mis-en-place is well stocked at all floor stations Follow correct reporting procedures if faced with issues Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene Comply with hotel security, fire regulations and all health and safety legislation