Director of Premium Sales & Services | Full-Time | Vanderbilt University Athletics

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Director of Premium Sales & Services | Full-Time | Vanderbilt University Athletics

Location

US-TN-Nashville

Job Post Information* : Posted Date

5 minutes ago (9/1/2026 4:17 PM)

Job ID

2026-32498

Location Name

Vanderbilt University Athletics

Category

Food & Beverage Management

Type

Regular Full-Time

Location : Location

US-TN-Nashville

Job Post Information* : External Company Name

Oak View Group

Job Post Information* : External Company URL

https://www.oakviewgroup.com/

Location : Postal Code

37240

Location : Address

2601 Jess Neely Drive

Job Post Information* : Post End Date

11/27/2026

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

The Director of Premium Sales & Services plays a key role in providing best-in-class service to the premium seating members at Vanderbilt University Athletics. This role is a hybrid sales and service role that requires a proactive problem solver with a strong work ethic, good attitude, and a commitment to teamwork. This role includes an open, non-traditional schedule that requires the ability to work all events and possible nights and weekends. This role pays an annual salary of $95,000-$105,000 and is bonus eligible. Benefits for Full-Time roles: Health, dental, and vision insurance; 401(k) savings plan; 401(k) matching; and paid time off (vacation days, sick days, and 11 holidays). This position will remain open until November 27, 2026

Serve as primary contact for premium member accounts for Vanderbilt Athletics. Responsible for developing and maintaining strong relationships with premium clients through phone calls, emails, in-seat visits at events, face-to-face appointments, and community networking events. Provide knowledge and assist premium members with maximizing their accounts. Be attentive and respond to all customer requests, concerns, and inquiries within 24 business hours. Identify opportunities for up-sells, add-ons, and referral business from clients to maximize revenue. Research, prospect, and establish potential group Leaders through daily phone calls, emails, and social networks. Attends all events to further enhance and develop relationships with premium members. Works with other department stakeholders to ensure all aspects of the premium experience are best-in-class. Participate in the planning and implementation of premium and corporate partner events. Responsible for negotiating, authoring, and submitting finalized contracts and BEOs to the operations' leadership and other venue staff according to event space rate sheets and minimum food & beverage sales guarantees. Maintain accurate records for all Catering sales activities in conjunction. Communicate daily with Director of Premium, culinary staff, catering staff, and Operations Staff about the needs of our guests and their expectations Maintain an extensive client database for follow-up sales calls and contact (in person, phone, email, mail, etc.) with daily or weekly lead tracking. Assist with follow-up of guests' experience at the venue, ensuring that all issues have been addressed. Lead catering sales meetings as well as other operational / venue meetings as required. Assist in the planning and coordination of catered events as directed. Serves as primary group and event contact once the