UK Fiduciary Accounting

Job Title- Business Service support ARL- 8/ 7 Solution Line- Commercial Risk Position type- Full Time Work Location- Bangalore, Whitefield Working style- Hybrid Cab Facility- Yes Shift Time -12.30 p.m. to 9.30 p.m. People Manager role: No Required education and certifications critical for the role- Graduation or Post Graduation Required years of experience – 6+ years of relevant experience in insurance/financial services operations, fiduciary accounting, or premium/claims processing. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed. Information about the business The Commercial Risk Solutions – Consultant is responsible for the effective management of fiduciary ledgers and related cash operations, ensuring accurate, timely movement of funds between clients, markets and Aon entities. The role provides expert support on complex accounting and reconciliation issues, delivers high‑quality reporting and analysis to senior stakeholders, and leads or contributes to continuous improvement initiatives that reduce operational and financial risk and enhance service to internal and external stakeholders. General description of role: You will be a part of Aon’s Commercial Risk Solutions Fiduciary Accounting Business, you will: Act as a subject‑matter expert for fiduciary accounting and cash management supporting Commercial Risk team. Lead and oversee complex premium, claim, and settlement activities, ensuring accuracy, timeliness, and compliance with Aon’s control framework and regulatory requirements. Take ownership of high‑value and complex accounts, proactively managing fiduciary balances, aged items, and issue resolution. Mentor, coach, and support Analysts and junior colleagues to build capability and ensure consistent quality of delivery. Drive continuous improvement initiatives to enhance processes, controls, and the overall client/market experience. This role is critical to safeguarding the financial integrity of Commercial Risk accounts and to supporting seamless end‑to‑end client and market service.

Manage the interface between fiduciary accounts and business units, ensuring clear, timely communication and alignment on financial data and transactions Monitor aged debt and overdue balances, highlighting potential high-risk items and clients, and supporting appropriate follow-up actions. Act as an escalation point for critical and high-profile issues, ensuring they are managed, communicated, and resolved effectively. Analyse and understand internal and external accounting problems, proposing practical, well reasoned solutions. Identify and propose changes that will reduce operational and financial risk or improve service to internal and external stakeholders and support their implementation where appropriate. Proposing activities or workstreams to improve our end to end service - participate in strategic continuous improvement initiatives in the organization to help achieve identified goals. Delivery of high quality ‘best in class’ reporting and analysis for the Fiduciary Commercial Risk team. Lead work to investigate, develop and implement operational improvements in the areas of technology, process and new products. Mentor and support junior colleagues, contribute to succession planning and talent management Support Senior management in relation to the delivery of business projects and initiatives, including the resolution of complex, aged or problematic issues Ability to process outward payments using accounting systems with interfaces to electronic banking applications. Payments will be processed in various global currencies. Perform bank reconciliations using bank statements/accounting systems and have