Global Quality Product Quality and Reliability Technician

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.   As an Electrical Failure Analysis (EFA) Technician within the Non-Volatile Memory Quality & Reliability Assurance (NVMQRA) organization at Micron Technology, Inc., you will support electrical characterization, failure analysis, reliability testing, and laboratory operations for NAND Flash memory and Solid-State Drive (SSD) products. You will work closely with engineers to perform failure screening, electrical testing, data collection, and debug activities supporting product qualification, reliability assessments, manufacturing excursions, and customer-return investigations. This role requires strong attention to detail, technical capability, and a willingness to learn semiconductor products, storage technologies, and failure analysis methodologies. Responsibilities and Tasks Support Electrical Failure Analysis Activities Implement electrical characterization and screening activities on NAND Flash and SSD products. Perform sample preparation, device handling, and test setup following established procedures. Run engineering and reliability test programs on characterization and test platforms. Collect, document, and organize test results for engineering review. Perform visual inspection of devices, components, and hardware to identify abnormalities. Assist engineers in reproducing failure conditions and gathering debug data. Maintain accurate records of failure symptoms, test conditions, and characterization results. Support Reliability and Qualification Testing Prepare samples for reliability evaluation and qualification testing. Monitor reliability testing activities and report issues promptly. Perform data collection and preliminary result verification. Support qualification, engineering, and manufacturing investigations. Assist with customer-return (RMA) sample handling and tracking. Support Lab Equipment and Operations Set up, operate, and maintain electrical characterization and debug equipment. Perform routine equipment verification, calibration checks, and preventive maintenance. Fix basic hardware, software, and connectivity issues. Raise equipment problems to engineers or vendors as needed. Support installation and qualification of new laboratory equipment. Maintain laboratory safety, cleanliness, and organization. Support Data Management and Reporting Enter characterization and failure analysis results into databases and tracking systems. Generate test logs, reports, and data summaries. Verify data accuracy and report discrepancies. Assist with data trending and analysis activities. Maintain proper documentation according to quality and reliability procedures. Support Continuous Improvement and Automation Find opportunities to improve laboratory efficiency and workflow effectiveness. Support implementation of automation, scripting, and digital solutions for laboratory operations. Apply approved AI-enabled productivity tools (e.g., Microsoft Copilot, Claude, ChatGPT, or equivalent tools) to improve documentation, data organization, and reporting efficiency while following Micron data governance requirements. Participate in team improvement projects and operational excellence initiatives. Training and Team Support Learn NAND Flash memory, SSD products, and storage technology fundamentals. Participate in on-the-job training (OJT) programs. Follow standard operating procedures (SOPs), work instructions, and safety guidelines. Support multi-functional engineering teams during debug and investigation activities. Share technical observations and communicate issues clearly with engineers and team members.

Required Diploma in Electronics, Electrical Engineering, Electronics & Communication Engineering, Computer