Customer Solution Engineer (Early Career)

Join our Team 
 Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.  Relocation is not offered for this role.   About this opportunity  If you are an early career professional, join Ericsson's MACS Networks Domain Products team as a Customer Solution Sales Engineer, supporting pre-sales and Customer Solution Responsible (CSR) activities for indoor radio access networks (RAN), Radio Dot Solution, and related offerings. Based in the USA, this experienced-level role is central to developing innovative and profitable network solutions for Ericsson's North American customers, operating within the Ericsson sales process. Travel is estimated 25%.

Contribute to RFx responses, tenders, presentations, consultations, and commercial proposals, including bill of materials and network design support  Engage customers to understand their needs and align them with Ericsson products and solutions; represent Ericsson at trade shows and industry events  Serve as technical lead for customer trials, market introductions, and solutions readiness programs in the region  Conduct techno-commercial business analysis through research on market trends, technology, standards, customer requirements, and competitor landscape  Interface with Ericsson product management groups (RDS, RAN Compute, ENM, and others) and product development organizations to ensure offerings meet customer needs  Lead product discussions with Customer Unit teams and customers, focusing on network infrastructure capabilities, dimensioning, capacity analysis, and KPIs  Generate and manage leads to grow the 36-month sales funnel; develop customer business cases and identify new business opportunities  Drive knowledge transfer and deliver thought leadership content across relevant communities within Ericsson    The skills you bring  Solid understanding of RAN technology (2G/3G/4G), related standards (3GPP, 3GPP2), and ideally in-building wireless products and solutions  Experience in a customer-facing role within the ICT industry  Ability to align customer requirements with solutions and define specific product or service requirements  Strong communication, collaboration, and relationship-building skills with customers and internal teams  Problem-solving and strategic thinking capabilities; active listening and ability to ask thoughtful questions  Willingness to travel to customer locations as needed  Preferred: Knowledge of Ericsson RAN/Indoor RAN, DAS, Wi-Fi, Open RAN, RAN virtualization, and consultative selling skills  Minimum: 3–5 years in sales, sales engineering, or customer support within ICT; 4-year technical/engineering degree; experience leading virtual teams    See this page for more info on Ericsson’s Indoor 5G small cells, https://www.ericsson.com/en/small-cells/indoor-coverage   Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.   What happens once you apply? Click Here  to find all you need to know about what our typical hiring process looks like.   Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.  Ericsson is proud to be an Equal Opportunity employer,  learn more.