Systems Operations Specialist

Systems Operations Specialist   As a Systems Operations Specialist reporting to   the VP - Systems and Network Administration ,   you'll   play a critical role in ensuring the reliability, performance, and scalability of Nasdaq's mission-critical platforms and infrastructure .   You'll thrive in this position if   you're   analytical, accountability-driven, and collaborative, with a passion for technology and automation in a fast-paced, 24/7 global environment.

Monitor,   maintain , and support production systems and applications running   on-premis es ,   AWS cloud environments and Kubernetes (EKS) clusters, ensuring consistent uptime, performance, and rapid incident resolution in a 24/7 global environment.   Contribute to the design, implementation, and deployment of cloud-native platform capabilities,   leveraging   Infrastructure as Code (Terraform) and CI/CD pipelines (GitLab) to deliver scalable and reliable solutions.   Build and   maintain   automation tools using Python, Bash, and PowerShell, while automating infrastructure provisioning, configuration management, and operational workflows across cloud environments.   Collaborate with engineering and development teams to resolve operational issues,   identify   documentation gaps, and drive continuous improvements.   Respond to incidents, service requests, and escalations   in a timely manner ,   maintaining   high standards   of quality and clear communication across stakeholders.

Bachelor's degree in Computer Science , Information Systems, or a related field   -   or equivalent practical experience in technology or infrastructure operations.   At least 4 years of experience in systems or technical operations, including application support and infrastructure management.   Strong   proficiency   in scripting and automation using Python, Bash, or PowerShell, with experience building and   maintaining   operational tooling and automated workflows.   Strong hands-on experience supporting Linux environments (RHEL preferred), including command-line administration, system troubleshooting, security best practices, and networking concepts such as TCP/IP, DNS, routing, load balancing, and connectivity troubleshooting.   Experience with Kubernetes, including production support of containerized workloads and orchestration platforms such as Amazon EKS.   Experience with public cloud platforms, preferably AWS, including core infrastructure, monitoring, networking, and security services.   Clear communicator with experience working in collaborative, globally distributed teams; ability to   work   a rotating schedule including weekends.

Relevant industry certifications in cloud, infrastructure, or operations.   Experience with observability and monitoring platforms such as Datadog, Grafana, CloudWatch, CloudTrail, Prometheus, or similar technologies.   Hands-on experience with Infrastructure as Code (Terraform) and configuration management and deployment automation tools such as Chef, Puppet, Ansible, or similar technologies.   Passion for continuous improvement and automation, with experience   leveraging   AI-assisted tools such as GitHub Copilot,   L arge Language Models , or similar technologies to   optimize   workflows, reduce manual effort, and enhance operational effectiveness.     This position will   be located in   New York   or Toronto   and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.     This posting is for an existing vacancy within Nasdaq.     US based applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; Nasdaq will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for