Technical Talent Acquisition Partner

Be the one building AI-powered experiences where they matter most.   At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.   Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Overview: The Technical Talent Acquisition Partner will help Genesys compete for high-impact technical talent. This role combines technical recruiting expertise, proactive sourcing, and AI proficiency to identify and engage talent across product engineering, professional services, and IT. You will partner with technical leaders to turn complex hiring needs into focused talent strategies, using market intelligence and recruiting data to influence decisions. This is an opportunity to shape how Genesys finds and attracts the technical talent building the future of our cloud and AI-powered customer experience solutions.

Own end-to-end recruiting strategies for technical roles across North America Build high-quality technical talent pipelines through proactive sourcing, talent mapping, referrals, professional communities, and targeted outreach Source passive candidates using Boolean search, Findem.ai, LinkedIn, talent databases, social platforms, and other advanced sourcing techniques Apply AI tools to improve talent research, sourcing, market mapping, candidate engagement, and recruiting productivity Partner with technical leaders to define talent profiles, advise on market conditions, and develop strategies for difficult-to-fill roles Use recruiting analytics, pipeline data, and market intelligence to identify gaps and continuously improve hiring outcomes Deliver a compelling candidate experience that helps Genesys attract highly sought-after technical talent Required Qualifications: 3+ years of technical recruiting experience, including proactive sourcing and hiring of passive candidates Recruiting experience within a SaaS company or comparable cloud software environment Proven experience sourcing, engaging, and hiring specialized AI talent Proven experience hiring across software engineering, cloud, data, product, or related technical disciplines Proficiency with AI tools and their practical application to recruiting, sourcing, research, or talent intelligence Strong expertise in Boolean search, LinkedIn, talent mapping, social sourcing, and targeted candidate outreach Proven ability to partner with technical leaders and influence recruiting strategy and hiring decisions Experience using applicant tracking systems, recruiting analytics, and pipeline data to manage hiring activity Strong communication, judgment, and commitment to inclusive recruiting practices Preferred Qualifications: Advanced expertise in technical talent intelligence, competitor mapping, and passive candidate research Experience evaluating or adopting AI-enabled recruiting and sourcing tools Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.   $65,300.00 - $114,700.00 Benefits: Medical, Dental, and Vision Insurance.  Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. Working at Genesys AI at enterprise scale  – Build, support and operate AI-powered technology used by more than