Operations Intern - Work Process Improvement & Governance Deployment

BE A PART OF A REVOLUTIONARY CHANGE!

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

We are seeking bright university students to join our Operations Internship Program. You will be part of a team where you can develop and improve yourself, also make an impact by providing solution in a specific internship project.

YOUR 'DAY TO DAY'

• Conduct observation and mapping of current DH and MP&S working processes.

• Review existing data, files, reports, trackers, and governance routines.

• Identify gaps in data accuracy, reporting flow, follow-up discipline, and process visibility.

• Support improvement of planning, monitoring, and reporting tools.

• Develop structured trackers, dashboards, or summary reports using Excel, Power BI, or other approved tools.

• Support data cleansing, data consolidation, and standardization of reporting formats.

• Assist in preparing routine governance materials, meeting updates, and action follow-up monitoring.

• Support coordination with related stakeholders to ensure timely data input and issue escalation.

• Propose simple improvement initiatives to reduce manual work, duplication, or unclear process handover.

• Document standard work, working instructions, or process flow where required.

• Support DH and MP&S priorities based on business needs during the 6-month assignment

WHO WE'RE LOOKING FOR

• Undergraduate students, preferably in 7th or 8th semester with minimum GPA 3.00 out of 4.00 from Industrial Engineering, Management, Supply Chain, Business, Data, Engineering, or related background.

• Strong capability in Microsoft Excel is mandatory.

• Capability in Power BI, Power Query, PowerPoint, or data visualization tools is an advantage.

• Good analytical thinking and ability to work with data.

• Able to structure information into clear reports, dashboards, or summaries.

• Detail-oriented and comfortable working with routine tracking activities.

• Good communication skills and able to coordinate with multiple stakeholders.

• Proactive, independent, and willing to explore available data before escalating.

• Able to work in a dynamic environment with changing priorities.

• Interested in planning, governance, performance monitoring, and operational improvement.

• Able to document process flow, working instruction, and improvement results clearly.

• The apprentice is expected to work closely with DH and MP&S teams, support daily operational needs, and contribute to improvement initiatives with a structured and data-driven approach

WORKING ARRANGEMENT

• Location: Karawang, West Java, Indonesia

• Duration: 6 months

Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.

• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.

• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.

• Take