Inside Sales Representative I

Inside Sales Representative I Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 148 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services. What You’ll Be Doing: Manage the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value-added solution selling. Working with internal and external resources, provide customer service, often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems. Function as a key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.  Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. Requires thorough knowledge and accountability of supply chain engagements such as e-Compass, Consignments, CARES (Customer Automated Replenishment System); sell and capture opportunities through Synergistic products (e.g., White Space Report, PEMCO Mix), Reverse Logistics, GBC (Global Business Conversion) & ITAD (Information Technology Asset Disposition). Sell and drive Solutions Selling within the approved account level strategy. It requires knowledge of the competitive landscape in the market and the ability to make sales decisions based on that information.  Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns & Maintains the Perfect Order Index (POI) and Inventory integrity to minimize write-offs/bill backs. Owns the customer interface for important Credit & Financial Information as well as coordination of all available resources and support functions. As the owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote markup (owns strategy and application) and notify the customer of all/any price increases.

Has advanced specialized skills or is multi-skilled through job-related training and considerable on-the-job experience Intermediate Excel experience (VLOOKUPS, Pivot Tables, etc.) is required Excellent written and verbal communication skills, with the ability to effectively convey information, build relationships, and collaborate with customers, stakeholders, and cross-functional teams at all levels of the organization Strong multitasking and organizational skills, with the ability to effectively manage multiple priorities, customer requests, and deadlines in a fast-paced environment while maintaining accuracy and attention to detail Works independently; receives minimal guidance Acts as an informal