Adjoint(e) administratif(ve)de co-paiement/Administration & Co-Pay Assistant

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Ce poste s'inscrit dans le cadre des services d'accompagnement des patients et des professionnels de santé ainsi que des services de commercialisation pharmaceutique proposés par Cencora au Canada, par l'intermédiaire de notre division Innomar Strategies. This role is in support of Cencora's patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business. Responsabilités: Travailler avec l'équipe de développement et le groupe des TI pour concevoir des outils d'analyse de rapports à usage interne et externe;   Travailler avec l’équipe technique pour établir des protocoles afin d’extraire des données provenant d’une multitude de sources selon une procédure normée;   Analyser de grandes quantités de données afin de fournir des rapports concis et ciblés pour les clients internes et externes ;    Supervision de Business Objects Data Warehouse et rapport sur l’environnement   Formation des utilisateurs finaux des outils analytiques développés par l'équipe de veille stratégique; Gestion des subordonnés directs au sein de l'équipe de veille stratégique.   Le/la gestionnaire en veille stratégique se verra également confier d'autres fonctions et tâches au besoin, de temps à autre.

Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program. As required, responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments. Liaise with Program managers to ensure copayment KPIs are met. Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments. Liaise with 3rd party payment administrator to ensure accurate electronic payment processing. Establishes and maintains office files, makes appointments and arranges meeting rooms as required. Compiles information from various sources and utilizes the information for uses such as generating reports. Audits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies; makes corrections and notifies appropriate personnel of any modifications. Updates and maintains pertinent business information via computer or department files. Assists with a variety of scheduled and unscheduled projects occurring in the department at any given time. Drafts and types correspondence and/or presentations to be sent to internal and external contacts. Responsible for managing multiple projects for many departments within a business segment or across multiple business segments as required. Interacts frequently with inter-departmental associates and management for the purpose of resolving workload issues. Maintains and promotes positive and professional working relationships with associates and management. Complies with all appropriate policies, procedures, safety rules and regulations.  Responsible to report all Adverse Events to the assigned units/departments Performs related duties as assigned. Formation : Formation postsecondaire dans un domaine connexe De 3 à 5 ans d’expérience dans un rôle administratif dans un environnement pharmaceutique Connaissance approfondie de la suite Microsoft Office essentielle Exactitude démontrée dans le traitement de grands volumes de données Excellentes compétences en communication et en relations interpersonnelles Capacité à travailler de façon autonome et en équipe Capacité d’adaptation au changement et apprentissage de nouvelles