IN_Senior Associate_SAP SF ONB_Enterprise APP SAP_Advisory_Kolkata

Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: A career within….

Manage the end-to-end Salesforce onboarding process for new employees and users.  Collaborate with HR, IT, and department heads to align onboarding activities with organizational goals.  Customize Salesforce user profiles, roles, and permissions to fit business requirements.  Provide hands-on Salesforce training sessions and create user guides, FAQs, and tutorials.  Assist users with initial data migration and setup tasks during onboarding.  Monitor user adoption metrics and gather feedback to improve onboarding processes.  Troubleshoot onboarding issues and escalate complex problems to Salesforce Admin or Development teams.  Maintain up-to-date documentation for onboarding procedures and Salesforce configurations.  Stay updated on Salesforce releases and implement onboarding best practices.

Bachelor’s degree in Business, IT, or related field (or equivalent experience).  Proven experience with Salesforce platform (Admin certification preferred).  Strong understanding of Salesforce CRM capabilities, data models, and security settings.  Excellent communication and presentation skills with ability to train diverse user groups.  Detail-oriented with strong organizational and multitasking abilities.  Ability to work independently as well as part of a cross-functional team.

Experience with Salesforce Lightning Experience.  Familiarity with Salesforce automation tools (Flows, Process Builder).  Basic understanding of data migration and integration concepts.  Strong problem-solving and analytical skills.  Mandatory skill sets:    SAP SF ONB  Preferred skill sets:    SAP SF ONB  Years of experience required:    3 to 6 years  Education qualification:    Btech MBA MCA MTECH  Education (if blank,