Software Engineering SMTS

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience This role sits within our Quality Engineering organization, at the intersection of quality architecture, test automation, and performance optimization. You'll partner closely with developers, software architects, and product managers to ensure every release meets Salesforce's standards for quality, low latency, and enterprise-grade scalability. We're looking for a software engineer who designs scalable automation frameworks, drives shift-left quality methodologies, and tunes complex distributed systems to withstand enterprise-grade load — not someone who just tests code. What You'll Actually Be Doing Establish test strategies, customer usage modeling, and quality gates early in the design and development phases, and define critical quality metrics (test coverage, defect density, MTTR) to raise team standards. Lead cross-functional triage, identify architectural flaw patterns, and drive systemic fixes across the Agentic Development Life Cycle (ADLC). Design, build, and maintain scalable automation frameworks for UI, REST/gRPC APIs, and microservices, and integrate automated regression, contract, and sanity suites into CI/CD pipelines (e.g., Jenkins, Harness, GitHub) using containerized test environments (Docker/Kubernetes). Architect and execute enterprise-scale performance scenarios (JMeter, k6, Locust) to simulate high-concurrency workloads, analyzing CPU, memory, database, and network metrics to uncover bottlenecks — then work with platform architects to set SLA/SLOs and optimize heap/GC settings and query execution plans. You're Our Person If... You have 5–8+ years of experience in software development, test automation framework architecture, and performance engineering in enterprise-grade SaaS or distributed systems. You have coding skills in Java, Python, or TypeScript/Node.js. You have hands-on experience with UI and API testing frameworks (e.g., Playwright, Selenium WebDriver, Cypress, RestAssured, Postman). You have experience with load/performance tools (k6, JMeter, Gatling, or Locust) and observability tools (Grafana, Prometheus, New Relic, or Splunk), plus familiarity with AWS (or GCP/Azure), Docker, Kubernetes, and CI/CD tooling. Even Better If... You have prior experience with Apex, Lightning Web Components (LWC), Data Cloud, or Agentforce ecosystem testing. You've used AI coding/testing assistants (e.g., Claude Code, GitHub Copilot, Cursor) or tested LLM/RAG pipelines. You have a strong understanding of SQL query tuning, indexing strategies, and relational/NoSQL database performance. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and   be your best , and our AI agents accelerate your impact so you can   do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process,