Duty Manager- Engineer

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shift Engineer/Duty Engineer, City name Business: Property and Asset Management, City name What this job involves You will be ensuring that all technical services are maintained operational during your shift duty. Taking charge of entire technical assets in building, managing engineering team and supporting the Property Manager / Assistant Property Manager your team leader for coordinating for technical issues with client and occupants. Your key deliverables will be to: Manage and maintain electromechanical / utilities services at the site with the help of technician team.  Prepare and implement planned preventive maintenance (PPM). Conduct inspections at site regularly to check for risk / defects areas. Review work of subordinate staff and provide guidance when needed. Ensuring the documentation, checking and follow up of the assets under defect liability period and AMC/CAMC in a tracker. Be responsible for hiring, training and development of shift engineers and maintenance staff. Formulating suitable budgeting controls and Monitoring SLA’s & KPI’s for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence.  Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Schedule monthly vendor meeting to discuss on daily matters & ensure corrective actions are taken for the same. Planning and implementing for energy conservation. Prepare monthly readings sheet with occupants and ensure all check-sheets and logbooks are being filled properly as per the schedule Manage and maintain electromechanical / utilities services at the site with the help of technician team.  Prepare and implement planned preventive maintenance (PPM).  Conduct inspections at site regularly to check for risk / defects areas.  Review work of subordinate staff and provide guidance when needed.  Ensuring the documentation, checking and follow up of the assets under defect liability period and AMC/CAMC in a tracker.  Be responsible for hiring, training and development of shift engineers and maintenance staff.  Formulating suitable budgeting controls and Monitoring SLA’s & KPI’s for JLL and outsourced agencies towards effective service deliverance.  Maintaining service level agreements and keeping performance indicator scores above excellence.  Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments.  Overseeing all vendor quotations and invoices.  Ensure proper signoffs for attendance and all the required details for cost sheet submission.  Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice.  Schedule monthly vendor meeting to discuss on daily matters & ensure corrective actions are taken for the same.  Planning and implementing for energy conservation.

Ensure timely shift transitions with proper handover of ongoing work details Maintain property in safe, secure, and healthy condition to meet client satisfaction Respond to client complaints with priority