Business Support, IT Operations

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Configuration Management Systems Engineer – Mobile App Packaging & Deployment JLL Center of Excellence (COE) Position Overview The JLL Technologies Configuration Management Team seeks an experienced IT professional to support and administer system configuration management technologies with a specialization in mobile device application packaging and deployment. This role involves incident management and resolution while collaborating with global teams to plan, test, and execute technology initiatives worldwide.

Mobile Application Management Publish applications from Apple iOS App Store and Google Play to mobile devices using Apple Business Manager and Managed Google Play store Package and deploy software applications to Apple iOS and Android mobile endpoints using Microsoft Intune Test, validate, and deploy application updates on scheduled or as-needed basis Manage and track use of developer certificates Technical Support & Documentation Provide deployment status reporting and ad hoc analysis Participate in large-scale projects as part of the Configuration Management team Support follow-the-sun global support model for critical system issues and maintenance Troubleshoot complex end-user issues and coordinate with team members, support teams, and vendors Author internal documentation including Knowledge Base articles, environment diagrams, and configuration procedures Process Management Adherence to corporate standards and global Change Management processes. Create and document procedures as part of technology lifecycle management Assist in establishing, implementing, and managing system configuration management programs with Intune Required Qualifications Technical Expertise In-depth experience with iOS and Android mobile operating systems Extensive experience with Microsoft Intune ecosystem for mobile device management Proven experience with mobile application packaging and deployment using Intune Experience with Apple Store and Google Play store for enterprise application publishing Proficiency with Intune and EntraID user and group management Experience with Apple Developer program and certificate management Professional Skills Excellent technical, analytical, problem-solving, and organizational abilities Strong communication skills for effective collaboration with global teams Self-motivated and disciplined professional capable of managing multiple concurrent projects in a fast-paced environment Preferred Qualifications Experience with mobile application testing methodologies Data handling and reporting experience using sources like Intune to Microsoft Power BI Experience communicating directly with Executive Leadership Background working with global, distributed teams Professional Development This role encourages continuous learning through professional publications, networking, and participation in professional organizations to maintain and expand technical expertise. Join JLL's technology team and contribute to enterprise-scale mobile device management solutions that support our global workforce.   Rev. Jan. 21, 2026 Location: On-site –Jalisco,MEX If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate