Area Sales Manager
- Location
- San Juan, PR
- Employment
- Full Time
- Work model
- On-Site
- Level
- Mid
- Posted
About this role
Overview
Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.
Job Summary
The Area Sales Manager (ASM) is responsible for developing and strengthening relationships with assigned dealerships to drive sales growth, increase market share, and enhance dealer engagement with Toyota’s products and programs. This role serves as a trusted business partner to dealership leadership by providing sales support, performance analysis, training, and strategic recommendations to improve product penetration, customer retention, and overall portfolio performance. The ASM monitors market conditions, competitive trends, and dealer operations to identify opportunities and implement action plans that support business objectives. Through ongoing dealer visits, consultation, and training, the ASM promotes operational excellence, regulatory compliance, and a best-in-class customer experience while contributing to the achievement of sales and profitability goals. Primary Job Accountabilities Sales Operations: Plan and conduct ongoing visits to the assigned dealer portfolio to maintain and improve existing business relations, sign or activate a new TFS dealership, and implement action plans to increase sales. Lead efforts to balance the need for high-volume dealers vs low volume/rural dealers to ensure adequate coverage and appropriate customer service within the portfolio. Communicate F&I products and programs to dealers and prospective dealers to generate interest and understanding of their benefits and how to retain loyal customers. Communicate competitive comparisons including pricing, coverage, procedures, training, dealer participation opportunities and services. Review current operations and analyze the processes for each dealership in order to be able to offer initiatives for incremental improvement of production/penetration of TFS products. Develop detailed action plans for dealerships to increase sales, provide follow-up and ongoing support. Assist the DSM in developing promotional plans and programs to increase contract volume and market share. Keep the dealership portfolio informed of all TFS products, retail, lease, wholesale, loan programs, policies, and procedures. Monitor daily sales activities and encourage TFS sales reporting. Submit relevant contact plans, contact reports, expense reports, financial summaries, and other miscellaneous reports in a timely manner. Credit and Market Conditions: Provide effective communication to credit analysts, as needed, to relay dealer information, provide updates, and address credit problems and concerns. Monitor and assess competitor rates and programs. Prepare analysis for DSM and formulate informed recommendations to ensure SFC maintains a competitive position in all market areas. Participate in dealers' credit packages on key dealership acquisitions and renewals. Conduct field investigations and analyses for specific financial account reconciliation. Monitor financial condition of assigned portfolio and develop action plans with DSM to address issues and gaps. Investigate and solve dealership documentation and ethics/integrity policy issues related to contract offerings as directed by DSM. undefined Training & Portfolio Development: Provide ongoing support and training to the dealership portfolio to secure product understanding, increase sales revenue of all F&I products while providing “best in class” customer service. Provide daily support to dealerships and their staff regarding TFS products, including up-to-date supplies, training support materials, new products, and claim support. Ensure dealership compliance with federal