Corporate Investigator Senior

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

We are seeking a talented Internal Security Investigator Senior for our Tampa Campus facilities. Under minimal supervision, conducts complex investigations regarding corporate policy violations, workplace violence, fraud, collusion, and other criminal matters within or against USAA. Builds relationships with peer partners and leadership to educate all levels of the enterprise about internal threats and fraud. Participates in the development and implementation of internal fraud or threat issues as an innovative team resource. Reviews laws, regulations and current events for business impact. We offer an onsite work environment that requires an individual to be on the selected campus. This position is based at the following location: Tampa, FL. Relocation assistance is not available for this position.

Applies advanced knowledge of the business, its products, procedures and processes. Maintains knowledge of specific company policies, laws and regulations, and best practices in the investigative field. Serves as a resource to less experienced team members. Utilizes highly sophisticated investigative tools and techniques. Conducts complex and high priority investigations on external/internal fraud, collusion, corporate policy violations, workplace violence and other criminal matters within or against USAA. Conducts interviews and/or interrogations, gathers information and analyzes data in support of the investigative process. Contributes to completion of the work product by organizing investigative results, preserving evidence and presenting the facts to disprove or substantiate the allegation for the necessary employment decisions. As needed assists others regarding case preparation and coordinating a Incident Management Team (IMT) meeting for case briefing/presentation. Provides written and/or oral briefings of high profile cases to management and/or members of the Executive Management group. Participates in pre-event planning, security assessments, and coordination with the USAA Executive Protection team, law enforcement, and venue security personnel. Develops and maintains relationships with law enforcement agencies and other institutions to ensure the corporation is informed of potential risks. Assists with the development of the CI HouseCall, work place violence policy, standards, guidelines and procedures to ensure ongoing effective maintenance of the USAA safe workplace program. Conducts learning sessions (CI HouseCalls) by business need regarding internal investigations, fraud, workplace violence issues, harassment, and corporate policy violations. Provides partners with comprehensive case report for the disposition decision of an employee or contract employee and participates in the USAA Dialogue (Dispute Resolution) Program as required. Performs all other tasks as assigned. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Experiences that will support your success: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 or more years relevant experience in corporate fraud investigations, risk mitigation, Federal, State, local, or Military Law Enforcement with interviewing skills. Knowledge of the Bank Secrecy Act, USA