Field Supervisor, Mission Critical Services

We offer comprehensive HVAC, building automation system, facilities, and energy solutions. From design to delivery, our solutions are tailored to the specific needs of high-profile organizations in commercial buildings, data centers, industrial facilities, and other mission critical sites. Job Summary DescriptionEMCOR Services Aircond Corporation

Job Title: Field Supervisor, Mission Critical Services Department: Operations & MaintenanceReports to: District Manager, Mission Critical Services FLSA Status: Non-Exempt Location: Richmond, VA Company: EMCOR Services Aircond Company Overview EMCOR Services Aircond, a wholly owned subsidiary of EMCOR Group, Inc., is the Southeast’s largest provider of commercial and industrial heating, ventilating, and air-conditioning (HVAC) services. For over 85 years, Aircond has delivered comprehensive HVAC solutions to businesses, deploying expert field technicians for maintenance, repairs, and energy-efficient system replacements. Guided by three generations of family leadership and backed by the strength of EMCOR Group, Inc., a Fortune 500 company, Aircond combines deep industry expertise with a commitment to innovation and reliability. Today, we serve single and multi-site clients with a full spectrum of facility services, ranging from HVAC service to complete operations and maintenance solutions. Learn more at www.aircond.com. Position Summary The Field Supervisor, Mission Critical Services serves in a dual role capacity, balancing hands-on technical responsibilities with field leadership duties. In addition to performing maintenance, repairs, and supporting facility operations within mission critical environments, this position provides field supervision, mentorship, technical support, quality oversight, and operational coordination for assigned technicians. The balance between technical and supervisory duties will vary based on operational and customer needs. This role supports the successful execution of preventive maintenance, corrective maintenance, emergency response, and customer service activities across assigned facilities. The Field Supervisor serves as a key liaison between field team members, customer representatives, and district leadership, helping ensure maintenance activities are performed safely, efficiently, and in accordance with established procedures, customer requirements, and mission critical operating standards.This position is responsible for supporting operational consistency, promoting safety, assisting with technician development, conducting field audits, and helping maintain high levels of customer satisfaction across assigned locations. Essential Duties and Responsibilities include but are not limited to the following: Operational Support & Field Supervision • This position is expected to divide time approximately equally between hands-on technician responsibilities and Field Supervisor duties. The actual allocation of time may vary based on team size, operational demands and priorities, and the needs of the business.• Support onboarding, training, coaching, and cross-training initiatives to develop technical competencies, strengthen workforce versatility, and support team member growth and career progression.• Provide field support, operational oversight, and technical guidance to technicians to ensure safe, efficient, and high-quality service delivery across assigned facilities.• Participate in the interview and selection process for prospective hires and support team leadership in the annual performance reviews for assigned team members.• Provide site coverage as needed during team member absences, staffing shortages, customer escalations, or operational events.• Conduct routine field audits and quality inspections to verify maintenance activities meet company, customer, and mission critical standards.• Oversee operation and maintenance activities involving HVAC-related responsibilities.• Support consistent operational