Staff Advanced Diagnostics Engineer
Rivian
- Location
- Normal, Illinois
- Employment
- Full Time
- Work model
- On-Site
- Level
- Staff
- Salary
- $114.1k – $142.6k/yr
- Posted
- 1h ago
Skills
About this role
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role
Summary Rivian is seeking a Staff Advanced Diagnostics Engineer to serve as a technical authority for factory and vehicle software diagnostics. This role will lead the triage, investigation, and resolution of complex electrical, vehicle software, factory software, and IT issues that affect vehicle quality, production throughput, end-of-line operations, and launch readiness. The Staff Advanced Diagnostics Engineer will establish scalable diagnostic methods, improve escalation workflows, and drive issues from initial detection through root cause, containment, corrective action, and prevention. The role requires a hands-on engineer who can move quickly between vehicle systems, factory equipment, software tools, data, and cross-functional teams. Responsibilities ● Act as a senior technical first responder for complex vehicle, factory software, electrical hardware, and production-impacting issues. ● Lead structured triage and root-cause analysis for recurring or high-severity concerns across manufacturing and vehicle systems. ● Own problem resolution using disciplined methods such as 8D, fault-tree analysis, data analysis, fault reproduction, and controlled experimentation. ● Investigate issues across vehicle ECUs, networks, diagnostics interfaces, embedded software, factory applications, end-of-line systems, and supporting IT infrastructure. ● Use vehicle diagnostic tools, production data, logs, traces, network captures, and electrical test equipment to isolate failures and validate corrective actions. ● Partner with Firmware Integration Engineering, Vehicle Software, Electrical Hardware, Systems Engineering, Manufacturing Engineering, Operations, Quality, Reliability, Service, and IT/MES teams to drive issues to closure. ● Support lineside, end-of-line, launch, rework, and flash-lab investigations, including hands-on testing and vehicle or station troubleshooting. ● Define and improve escalation pathways, triage standards, diagnostic playbooks, and response workflows for factory and vehicle software issues. ● Develop dashboards and metrics that improve prioritization, response time, and recurrence prevention. ● Identify systemic patterns across vehicles, stations, software versions, configurations, suppliers, and production processes. ● Translate diagnostic findings into clear requirements, defect reports, containment plans, and corrective-action recommendations for engineering and manufacturing owners. ● Influence future vehicle, factory software, and diagnostic-tool architecture by communicating lessons learned and design-for-diagnostics opportunities. ● Establish technical standards for issue severity, evidence collection, reproduction, ownership, escalation, and closure criteria. ● Mentor engineers and technicians in advanced troubleshooting, data-driven problem solving, and effective technical communication. ● Represent Advanced Diagnostics in technical reviews, launch readiness forums, incident reviews, and leadership decision-making meetings. Success in This Role ● Production and launch issues are triaged quickly with clear evidence, ownership, and next steps. ● Root causes are identified and corrective actions are validated rather than relying on temporary workarounds. ● Diagnostic coverage, tooling, documentation, and escalation workflows improve over time. ● Recurring vehicle and factory software issues decline through systemic corrective action. ●