Product Manager, Platform Enhancements

Grade Level (for internal use): 10 The Role: Product Owner, Commercial Platforms — Salesforce Platform, Legal & Contract Lifecycle The Team: Market Intelligence’s Tools & Technology team partners closely with Sales, Relationship Management, Client Support, Product Management, Legal Operations, Content, and Technology to deliver commercial platforms that support client-facing teams and critical Quote-to-Cash capabilities. The team enables scalable, compliant workflows across Salesforce, CPQ, Conga, agreements, and contract generation, helping front-line commercial teams partner effectively with prospects and customers. The Impact: This role will serve as the Product Owner for Salesforce Platform capabilities aligned to Legal and contract lifecycle management. The Product Owner will manage the roadmap and backlog for CPQ-related contract capabilities, including Conga agreements and contract generation workflows, while partnering with Legal Operations and cross-functional stakeholders to translate complex requirements into scalable solutions. Responsibilities: •         Own the product roadmap and prioritized backlog for Salesforce Platform capabilities supporting Legal and contract lifecycle workflows. •         Partner with Legal Operations, CPQ, Salesforce, Automation, and business stakeholders to define requirements, priorities, and business outcomes. •         Translate legal, commercial, compliance, and operational requirements into clear user stories, acceptance criteria, and delivery-ready backlog items. •         Lead enhancements for Conga, agreements, contract generation, and related CPQ workflows within Salesforce. •         Guide agile delivery teams through sprint planning, refinement, execution, testing support, release readiness, and stakeholder communication. •         Ensure solutions align with enterprise data models, integration dependencies, compliance expectations, and scalable platform design. •         Serve as the subject matter expert for Quote-to-Cash, Agreement/Contract/Conga workflows, and contract management processes within Salesforce. What We’re Looking For: •         3+ years of experience in product ownership, business analysis, platform delivery, or a related role supporting commercial, legal, or Quote-to-Cash capabilities. •         Strong Salesforce experience, with preferred exposure to CPQ, Conga, agreements, contract generation, or contract lifecycle management workflows. •         Experience managing product backlogs, writing user stories, defining acceptance criteria, and supporting agile delivery teams. •         Ability to partner effectively with Legal Operations, business stakeholders, technology teams, and automation partners. •         Strong communication skills, including the ability to translate complex business and technical concepts for both technical and non-technical audiences. •         Demonstrated ability to build relationships, influence priorities, resolve ambiguity, and drive alignment across cross-functional groups. •         Understanding of enterprise data models, integration dependencies, compliance requirements, and operational impacts of platform changes. Grade/Level (relevant for internal applicants only): 10 About Company Statement: At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information.