Sr. Accountant, AI Operations

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

SR. ACCOUNTANT, AI OPERATIONS

Play a key role in the finance organization by serving as the operational backbone of billing operations. This hands-on role owns the end-to-end order-to-cash lifecycle across complex revenue streams, including seat-based subscriptions, usage/consumption-based models, pre-committed contracts, uncommitted (pay-as-you-go) arrangements, hybrid billing structures, and enterprise custom deals. The ideal candidate reimagines processes rather than simply managing them, partnering cross-functionally to ensure billing accuracy, revenue integrity, and an exceptional customer experience.

• Own and manage the full order-to-cash billing cycle from booking through invoicing, collections, and cash application across all revenue streams

• Oversee billing operations for diverse monetization models: seat-based licensing, usage/consumption-based billing, pre-committed contracts, uncommitted/on-demand arrangements, hybrid models, and enterprise custom deal structures

• Ensure invoicing accuracy, proper tax treatment (VAT/Sales Tax), and compliance with contractual billing terms

• Manage order processing workflows, establish and enforce SLAs, and drive down cycle times and error rates

• Reconcile bookings data and ensure alignment between CRM, billing platforms, and the general ledger

• Partner with Revenue Accounting to support accurate revenue recognition under ASC 606

• Ensure billing practices support clean, auditable revenue streams and SOX compliance readiness

• Develop and monitor KPIs including DSO, billing accuracy, aging analysis, collection efficiency, and revenue leakage metrics

• Support monthly and quarterly close processes with timely, accurate billing data

• Act as a subject matter expert across the billing technology stack and drive system optimization

• Identify and implement process automation, eliminate manual touchpoints, and build scalable workflows

• Lead, mentor, and develop a team of billing and order management professionals

• Serve as the connective tissue between Sales, Deal Desk, Legal, Revenue Accounting, Collections, Engineering, and Product teams

• Represent the billing function in cross-functional projects including new product launches, pricing model changes, and system migrations

• Bachelor’s degree

• 4+ years of accounting experience

• Bachelor’s degree in accounting, finance, business, or other business discipline

• 4+ years of experience in Billing Operations, Order Management, Accounts Receivable, or Order-to-Cash functions within SaaS, technology, or subscription-based businesses

• CPA license or equivalent

• Strong understanding of ASC 606 revenue recognition principles

• Deep expertise managing multiple billing models simultaneously

• Hands-on experience with billing and financial systems in complex, multi-system environments

• Strong motivation for automation and process improvement

• Experience with SQL, Power BI tools, or billing analytics platforms

• Familiarity with multi-currency billing, international tax compliance, or multi-entity operations

• Prior experience in high-growth, scaling environments

• Must be willing to work overtime and/or weekends as needed

• This position is based in Palo Alto, CA,