Engineering Program Manager

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Group/Division The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. Job Description/Preferred Qualifications Own the end-to-end program management of KLA's in-fab repair operations — ensuring repair activity is executed in full alignment with legal, trade compliance, procurement, logistics, and internal engineering processes. Act as the single accountable owner who stitches together cross-functional stakeholders (Legal, Trade Compliance, Procurement, Supply Chain, Logistics, Sustaining Engineering, Field Operations) to deliver timely, compliant, and well-documented in-fab repair outcomes. Drive process definition, documentation, and continuous improvement across the in-fab repair value chain.

Program ownership:  Lead the in-fab repair program end-to-end — scope, milestones, risks, dependencies, and deliverables — across all participating functions. Legal & compliance stewardship:  Partner with Legal and Trade Compliance to ensure every in-fab repair activity meets contractual, export control, customs, and regulatory requirements; own exception handling and escalation for compliance blockers. Procurement coordination:  Work with Procurement and Strategic Sourcing to drive supplier engagement, RFQs, POs, and contract execution in support of repair BOMs and tooling needs. Logistics management:  Orchestrate inbound/outbound logistics with Supply Chain and freight partners — parts movement to/from customer fabs, cross-border shipments, customs clearance, and repair return loops (RMA/loaner pools). Process definition & documentation:  Build, publish, and maintain the end-to-end in-fab repair process — SOPs, RACI, workflow diagrams, decision trees, and operating playbooks. Establish document control and version governance. ECO release management:  Own Engineering Change Order (ECO) release management for in-fab repair — from initiation and cross-functional review through approval, release, and field rollout; ensure changes are controlled, communicated, and implemented consistently across sites. Cross-functional governance:  Run the in-fab repair operating cadence — steering committee, weekly operations review, and issue-resolution forums; drive decisions and action closure with