Software Development Engineer, CIA Orchestration Team

Join Amazon's CIA Orchestration and build the AI-powered tools that run Amazon's global network at scale. As an SDE II, you'll design and ship products that automate network infrastructure management across thousands of Amazon fulfillment centers worldwide, putting LLM technology directly in the hands of network engineers. The CIA Orchestration team owns the orchestration layer of Imperium, enabling network operators to build auditable, pipeline-style workflows for provisioning, configuration, and device management without developer support. Its portfolio includes the Coffee Workflow System, Campaign Manager (global deployments), Andon Cord Service (deployment blocking), Network Guardrails (validation), Arabica (deployment ordering) etc. The team spans orchestration safety mechanisms, and speed, guided by tenets of security over availability, safety over speed, and customer-driven innovation. Key job responsibilities - You will design, build, and operate full-stack tools and AI-powered services used by network engineers across thousands of Amazon fulfillment centers globally. - You will develop and evolve AI agents - leveraging large language models to automate complex operational workflows and reduce engineer toil. - You will partner with Network Engineers, Systems Engineers, and Product Managers to translate real operational pain points into intuitive, scalable self-service solutions. - You will contribute to a diverse product portfolio spanning web UIs, developer CLIs, authorization systems, and agentic platforms owning features end-to-end from design through production. - You will mentor peers, participate in design reviews, and drive operational excellence through monitoring, runbooks, and continuous improvement of on-call practices. We value simplicity, security, and scalability in our designs, and believe automation should be seamless to the engineers who rely on it every day. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

The CIA Orchestration Team builds the tools that keep Amazon's global network running safely and autonomously. We own the orchestration layer of Imperium—the systems that let network operators build and run automated workflows to deploy, configure, and manage devices; roll out changes across thousands of sites at once; pause automation instantly when something looks risky; validate changes before they reach production; control deployment order and rollback; send alerts and cut tickets automatically; and safely test everything in simulated lab environments first. Our customers are the network engineers who rely on us daily. We move fast, fail closed, and believe great automation should be safe and effortless.