Category Manager - Telecom, GPO Tech Category

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us reinvent how a global organization buys the telecom products and services that power its operations, this is your chance to make history. We are seeking a Telecom Category Manager to strategically source telecom products and services across the US and Latin America on behalf of the Global Procurement Organization (GPO). This role sets category strategy, leads cross-functional sourcing teams, negotiates with the region's most important telecom suppliers, and partners with our most senior stakeholders to advance the full set of GPO strategic imperatives: delivering savings, mitigating risk, and improving productivity, while also expanding managed spend coverage, creating value across the supply chain, driving commercial excellence and compliance, unlocking supplier innovation, and pursuing optimization and standardization at scale. This leader will also be expected to modernize the telecom procurement process itself, using AI and automation to make sourcing faster, smarter, and more scalable. Key job responsibilities Category strategy & sourcing * Establish category sourcing strategies for telecom across the US and Latin America; lead cross-functional strategic sourcing teams, negotiate with suppliers, and execute contracts to optimize Amazon's competitive position. * Provide guidance on the development, execution, and management of category sourcing strategies for telecom purchases across the region. * Identify, achieve, and report on savings and value targets for all category sourcing activities. Stakeholder & supplier management * Drive appropriate relationships with category suppliers, with the principal objective of achieving the optimal solution and total cost of ownership that meets the business's goals, supported by a culture of continuous improvement with performance benchmarks in use. * Manage category suppliers to proactively identify, monitor, and optimize opportunities. * Drive category suppliers in Supplier Relationship Management activities to mitigate risk, improve performance, and add value to Amazon. * Lead the negotiation and implementation of supplier agreements/contracts, working with cross-functional stakeholders and suppliers to reach agreement on terms and conditions. * Align with internal customers and deeply understand the business application of the telecom category. Market intelligence & influence * Act as a market intelligence provider for the telecom category; anticipate strategic opportunities and keep key stakeholders informed on market shifts, carrier and pricing model changes, and emerging suppliers. * Help develop long-term department strategies and significantly influence cross-company project development, delivery processes, and standards. Driving efficiency through AI & automation * Reimagine the telecom procurement process end-to-end using AI, identifying high-friction, manual, or repetitive steps (intake, supplier research, invoice and inventory validation, contract review, renewal tracking, spend analysis) and deploying AI/automation to eliminate them. * Use AI-driven tools to accelerate market and supplier intelligence, benchmark carrier and circuit pricing, surface consolidation and rationalization opportunities, and flag renewal and compliance risk earlier. * Build repeatable, data-driven playbooks and standardized workflows that scale telecom sourcing across the US and Latin America with less manual effort. * Partner with internal tech, finance, and procurement operations teams to pilot and adopt AI capabilities, measure their impact, and champion adoption across the broader GPO organization. * Establish metrics that quantify efficiency gains (cycle-time reduction, hours saved, coverage expanded) and report on them as a core deliverable of the role. A day in the life A Telecom Category Manager in GPO owns telecom