Commercial Banking Operations Lead Control Management Officer - Operational Excellence

Why Wells Fargo Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: The Lead Business Control Management Officer will support Commercial Banking lending transformation initiatives by providing risk and control oversight across strategic business, data, and technology programs. This role will partner closely with Commercial Banking Operations, Corporate and Investment Banking Lending Operations, Front Office teams, Data Risk Management, and Technology partners to assess business and control impacts resulting from large-scale transformation efforts. In this role, you will: Lead risk and control assessments – (RCSA) for Commercial Banking lending transformation initiatives, including loan platform modernization, nCino implementation, AutoBooking deployment, LIQ conversions, operating model redesign, and process transformation efforts. Evaluate the impact of AI, data-driven solutions, citizen development initiatives, and automation technologies on business processes, controls, and regulatory compliance requirements. Design, enhance, and implement sustainable control frameworks that support future-state operating models while maintaining an effective risk management environment. Partner with Data Risk Management, Model Risk Management, and AI Governance teams to ensure appropriate controls are embedded within AI-enabled business processes and technology solutions. Identify downstream operational, compliance, regulatory, and control risks associated with process changes, automation efforts, and technology implementations. Influence business and technology design decisions by providing risk and control expertise throughout the project lifecycle. Drive control modernization efforts by transitioning manual controls to automated and technology-enabled control environments. Collaborate across Corporate & Investment Banking Lending Operations (CIBLO), Commercial Banking Operations (CBO), and Front Office partners to develop end-to-end process and control solutions. Provide strategic consultation to business leaders regarding risk mitigation, control effectiveness, and regulatory considerations related to transformation initiatives. Monitor implementation activities to ensure control enhancements are sustainable, scalable, and aligned with enterprise risk management standards. Facilitate stakeholder engagement across business, operations, technology, and risk organizations to achieve successful transformation outcomes. Own governance routines and reporting structures for Wholesale Lending Operations Control, including connectivity to WO LOB Governance Council, CB/CIBLO governance bodies, and other relevant sub‑councils. Define and implement flow of data routines across teams and line of businesses to proactively identify risks.

5+ years of Risk Management or Financial Services Industry experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Experience in Business Control Management , Operational Risk ,