Lead AI Governance Operations

Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina)     Work Arrangement: Hybrid : Employee will work 3 days a week in a Lincoln office   Relocation assistance:   is not available for this opportunity.   Requisition #:  76737   The Role at a Glance

This position leads the operational execution and continuous improvement of the enterprise AI Governance program. The role manages governance processes, coordinates cross-functional activities, oversees program reporting and governance forums, and helps ensure effective execution of governance priorities across the organization. This position translates strategic objectives into scalable operating practices, drives transparency through metrics and reporting, and improves governance effectiveness through process optimization and stakeholder engagement. What you'll be doing

Leads the development, maintenance, and execution of the AI Governance operating roadmap, translating strategic priorities into actionable plans, milestones, and measurable outcomes. Oversees the end-to-end AI Governance review lifecycle, including intake, tiering, prioritization, review coordination, issue tracking, escalation management, and stakeholder communications to support timely and effective governance execution. Serves as the primary coordination point between AI Governance and adjacent functions to promote alignment and reduce duplication of effort. Translates complex technical, operational, and regulatory AI risk concepts into clear, actionable communications for business, technology, and risk stakeholders.  Establishes and tracks key performance indicators, operational metrics, and program health measures to evaluate governance effectiveness, identify trends, and inform priorities and decisions. Identifies operational bottlenecks, workflow inefficiencies, and governance process gaps, and leads improvements that increase throughput, scalability, stakeholder experience, and program maturity. Owns AI Governance operating model, both internal stand-ups and regular cross-functional sessions, to surface blockers and align on next steps. Synthesizes governance activities, program performance, emerging risks, and key decisions into executive- and board-ready reports, dashboards, presentations, and updates.  Establishes and maintains governance records, action plans, decision logs, and audit-ready documentation practices that support transparency, regulatory readiness, institutional knowledge, and operational continuity. Supports governance portfolio planning, resource forecasting, capacity management, and prioritization to balance reviews, projects, and ad hoc requests against available resources. Partners with AIDA leadership to implement strategic initiatives, monitor progress against objectives, and drive execution of enterprise governance priorities. Leads cross-functional efforts to enhance the governance operating model, strengthen stakeholder engagement, and promote consistent adoption of governance processes throughout the AI lifecycle. What we’re looking for

Must Haves

4 Year/Bachelor's degree (or equivalent) 5+ years of experience in governance, risk management, compliance, audit, program management, AI governance, or a related discipline Application Deadline

Applications for this position will be accepted through November 30, 2026, subject to earlier closure due to applicant volume.   What’s it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.    What’s