Merchandising Manager

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. From the phenomenally successful Warner Bros. Studio Tours in London, Hollywood, and Tokyo, to flagship retail stores in New York, Chicago and Tokyo, the next exciting addition to this collection is Warner Bros. Studio Tour Shanghai - The Making of Harry Potter, a completely new experience for Harry Potter fans in China. Located in the heart of the city, Warner Bros. Studio Tour Shanghai – The Making of Harry Potter is an indoor attraction designed to transport visitors into the world of filmmaking, revealing production secrets through interactive experiences, showcasing stunning sets, and displaying beautifully crafted props.  This new attraction will deliver the Studio Tour values of exceptional customer service, experiences that exceed visitors’ expectations and the very best in Harry Potter retail. Warner Bros. Studio Tour Shanghai (WBSTS) will be operated in partnership with Jinjiang International (Holdings) Co., Ltd, a State-Owned Enterprise, ensuring a world-class experience for all who visit. Your New Role We are looking for a Merchandising Manager to lead the product merchandising and buying function for WBSTS. This role owns the end-to-end product lifecycle, from global range selection and dedicated product development through buying, launch, trading and inventory management, maximizing sales, margin, availability and visitor engagement.  The role is the critical link between the Global Team and the WBSTS Retail Team, balancing global brand direction with local consumer insight. It owns range architecture, product development, supplier management, demand planning, stock investment, launch delivery and commercial performance.  As a key member of the WBSTS Retail Team Leadership Team, the Merchandising Manager builds and develops a high-performing function and partners closely with the Global Team, including Global Buying, Design, Product Development, Sourcing, Logistics, Supply Chain, Compliance, Commercial and Marketing, to deliver business objectives.

Accountabilities Product Merchandising, Buying & Range Development Own and lead the product merchandising and buying strategy across all categories, selecting commercially compelling products from the global range and developing the dedicated WBSTS assortment.  Act as the primary WBSTS interface with the Global Team, including Global Buying, on product selection, range architecture, product development and launch planning.  Partner with the Global Team, Design, Product Development and licensees to create a dedicated Shanghai product range that reflects consumer preferences, cultural nuances and commercial opportunities while remaining aligned with the global brand.  Identify and develop products suitable for the Chinese market, working with licensees, vendors and suppliers as appropriate.  Lead range presentations and manage product assortments through the senior leadership sign-off process.  Develop seasonal, annual and long-term merchandise plans aligned with global brand direction and WBSTS commercial objectives.  Influence pricing, margin, assortment architecture and depth-of-buy decisions for global and locally developed products.  Ensure products are launched with the appropriate stock profiles, investment levels