Lead Experience Design Strategist (US)

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.  As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

The Lead Experience Designer owns and drives design strategies across multiple product areas, responsible for ensuring industry-leading integrated (end-to-end experiences) for enterprise customers/colleagues, agnostic of channel. Depth & Scope: Highly seasoned professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services Leads cross-functional teams or projects with significant resource requirements, risk and / or complexity Independently manages end-to-end functional programs Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions Takes day to day direction from Product Owner, Tech Leads and UX Design Lead within their platform/journey Education & Experience: Undergraduate degree or equivalent work experience 7+ years of experience, preferably in digital design, interaction and visual design Preferred Qualifications: Expertise in Figma, JIRA, confluence, sharepoint 5+ years of experience is preferred Proven track record of leading design teams Post-graduate degree in psychology, human factors, design, or related discipline preferred  Proven competencies across the user experience lifecycle (e.g., user experience strategy, service design, visual design, user research). Ability to present and justify design decisions to senior leadership Experience in coordinating design resources across a large volume of intakes, and successfully prioritize Customer Accountabilities: Leads the planning and development process of the Bank's digital interface design standards, usability guidelines, accessibility guidelines and development methodologies Works with marketing to ensure efforts result in web sites reflective of the Bank's branding and market positioning strategies Leads user-centered design methodologies to ensure ideas are accessible and based on customer needs Leads and directs the production of site maps, prototypes and the creation of graphics or icons for Bank's digital properties Participates in all phases of the product development lifecycle, including product ideation and definition, user research, feature team scoping/planning, estimating effort, design, post-launch evaluation and stakeholder communication Works closely with the Tech Leads, Product Owners and product family to plan stages of digital feature implementation in the roadmap / release cycles and develop the best solutions for customers Leads and directs the development of design utilizing user-centered design principles, directing other designers or content development staff as assigned, while coordinating the effort of cross-functional teams Leads Human-Centered Design activities setting direction for designers in pods Shareholder