Retail Area Manager Sacramento CA, Senior Vice President

The Area Manager is a senior leadership position responsible for driving sales growth, client loyalty, and operational excellence across multiple retail branches. This role focuses on leading and developing a team of Branch Managers and sales professionals, ensuring a strong risk and control environment, and contributing to the development of business strategies. Core Accountabilities include: • Leading execution strategies to achieve performance goals and objectives • Driving a culture of strong risk and controls • Leading a client centric culture to drive excellence in client experience • Cultivating talent and building a high engaged workforce • Overseeing branch performance including expense discipline, hiring and staffing optimization and achievement of sales goals Key Responsibilities Strategic Leadership & Performance Management • Drive sales growth and market share acquisition by leading and coaching branch and area staff ensuring alignment with organizational goals and financial targets. • Oversee branch operational performance analyzing data to develop and execute action plans, and communicating clear performance expectations. • Integrate and manage promotional campaigns, ensuring alignment with compensation programs to motivate desired behaviors and business delivery. • Under the leadership of the Market Director, identify synergies, review sales pipelines, and coordinate priorities for branches. • Collaborate with functional managers to identify sales and service opportunities through client and area data analysis and building community partnerships. Risk Management & Compliance • Foster a robust risk and control culture, ensuring compliance with enterprise risk management frameworks and internal policies. • Proactively identify, assess, and escalate risks, engaging actively in their management. • Ensure controls are in compliance with prescribed policies and procedures. • Exercise sound ethical judgment and maintain transparency in managing and reporting control issues, holding teams accountable for adherence to standards. Talent Development & Culture • Directly lead, coach, and develop Branch Managers and their teams. • Identify, source, and develop talent, through our internal Learning Development team as well as internal Talent Acquisition partners. • Build and leverage an engaged talent pool, fostering a culture of inclusion and excellence. Client Experience & Growth • Ensure a client-first approach, meeting client needs for trust, relevance, and convenience. • Drive deposit balance growth through client engagement, outreach, portfolio management, and sales productivity. • Deliver sustainable and balanced growth by harnessing "One Citi" resources to meet comprehensive client financial needs. • Focus on client onboarding and engaging the existing customer base to drive long-term profitability. Qualifications • 10+ years of relevant experience in retail banking and sales management. • Demonstrated success in sales, service, operations, and employee retention. • Strong leadership, interpersonal, prioritization, and organizational skills. • Excellent written and verbal communication. • Proven ability to adapt to organizational, business, and regulatory changes, inspiring others, and exhibiting flexibility and self-motivation Education • Bachelor's/University degree or equivalent is required. • Master's degree is preferred ------------------------------------------------------ Job Family Group: Consumer Sales ------------------------------------------------------ Job Family: Branch Sales ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: Citrus Heights California United States ------------------------------------------------------ Primary Location Full Time Salary Range: $132,080.00 - $198,120.00 In addition to salary, Citi’s offerings may also