Sales Operations Analyst

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Title: Revenue Operations Analyst Location: Jacksonville, FL Why Join SS&C SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence. You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments. How You Will Make an Impact  Tool & Platform Management   Optimize and support business-critical platforms including Salesforce, Sales Engagement, Highspot, AdvizorPro, servicePath CPQ, Consensus  Manage system configurations, user groups, and permissions to ensure secure and efficient usage  Triage and own requests, vet requirements, conduct business analysis with stakeholders, and execute  Document for and train internal users as needed  Analytics & Insights   Contribute to dashboards and data gathering processes to track key performance indicators (KPIs)  Provide actionable insights to stakeholders to support decision-making and operational improvements  Monitor adoption, usage trends, and effectiveness of tools and processes  Operational Excellence & Maintenance   Consistently provide updates and prioritize critical items as part of the team  Identify and implement improvements to streamline workflows and reduce friction across teams  Maintain documentation and ensure consistent communication of updates and enhancements  How You'll Work  Work Structure   Balance project-based initiatives with ongoing operational support and system ownership  Manage multiple priorities across tool optimization, user enablement, and transformation efforts  Collaboration   Work cross-functionally with Marketing, Sales, SDR, Operations, & Client Experience teams  Build strong relationships with stakeholders to understand needs and drive adoption  Required Experience Experience managing or supporting platforms such as Salesforce, sales automation platforms, marketing automation, sales collateral tools  Strong analytical skills, including experience building and maintaining dashboards and reporting and analyzing data with Excel  Ability to train and support users across systems and tools  Demonstrate strong communication and stakeholder management skills  Capacity to switch between project-based and operational modes of work when clear deadlines arise   What Sets You Apart Experience in wealth management, financial services, or fintech environments  Familiarity with Salesforce, Power BI, Snowflake, Black Diamond  Join SS&C, where innovation meets global opportunities. Click here to apply! #HE-1 #CA-HE     Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.     SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.     Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location. Other States expected base salary for the position is between 60,000 USD to 70,000 USD.