Coordinator - Group Desk

Coordinator - Group Desk Part-time FLSA Status: Non-Exempt Division: 22700 - G&A Career Areas: Hotel - Call Center / Front Desk / Concierge / VIP / Villa Services Status: Steady Extra Job Description The Group Desk Coordinator specializes in Convention groups, acting as a liaison between the Hotel and Sales Department at Wynn|Encore. This includes providing support with group reservations, group contacts, group master accounts, group billing, special requests, room assignments, distribution of keys, attending Pre-Convention meetings and answering questions pertaining to groups.

Work with Convention Services Managers and Convention Desk to ensure all appropriate information is communicated to the Front Office in a timely manner to prepare for and execute group arrivals and departures. Review group resumes and ensure that all contractual concessions are upheld during the group’s program. Compile requested daily reports for in-house groups. Maintain all master accounts while Convention groups are in-house by completing necessary billing revisions. Attend Pre-Convention meetings to review details for all up-coming Convention groups. Interact positively with guests and on-site contacts while promoting hotel facilities and services. Working in a team-oriented environment. Maintain cleanliness of the Group Desk area.

High school diploma or equivalent Two years of customer service experience Minimum of two years Guest Services and/or Front Desk experience at a luxury resort Knowledge of hotel property management system (Opera) preferred. Proficiency in MS Office Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply I'm interested I'm interested Privacy Notice Imprint I'm interested Refer a friend share this job Share to WeChat × Copy the link and open WeChat to share. Copy to clipboard Open WeChat Share to WeChat × Use Scan QR Code in WeChat and click ··· to share.