Sr Network Engineering Manager (Hybrid - Seattle, WA)

We’re looking for an Engineering Manager to lead Network Engineering within NIO (Network and Infrastructure Operations). You’ll own the network that connects 400+ stores, fulfillment centers, and distribution centers. That includes our Versa SD-WAN fabric, connectivity into AWS, Azure, GCP, and OCI, and Juniper wired and Mist wireless. Uptime, resilience, and security for all of it are on you, along with the team that runs it. The way we run the network is changing. Engineers used to log in to devices and make changes by hand. Now changes go through Git and automated pipelines, AI helps write change documents and work through alerts, and the team’s work is tracked in GitHub. You’ll lead that shift. Some engineers will take to it right away and some will need coaching, and you’ll be doing both. This is a hands-on job. You’ll work daily with Network Security, CIS, and Edge, and with Store Technology, Fulfillment Operations, and Cloud Architecture. We want someone who spent years building and running large enterprise and cloud networks before moving into management, and who can explain a routing problem to an engineer or a VP in terms each of them cares about. What We’re Working On Network changes go through Git. An engineer pulls the current config, makes the change, and opens a pull request for review. The change is tied to a ServiceNow record, goes through CAB, and runs pre and post checks when the engineer starts it. Scheduled jobs also snapshot device configs every night and store them in Git, so we can see what changed and when. We use AI for two things so far. One is writing Methods of Procedure, which gives CAB structured risk data to review instead of free-form documents. The other is alert analysis, which we’re building now. When a monitoring alert fires, an agent gathers context and lists the most likely causes with the evidence for each. An engineer reads it and decides what to do. The team’s work lives in GitHub. Issues cover day-to-day tasks, Projects hold the roadmap, and Jira holds the larger initiatives. Anyone can see what we’re working on, why, and what code or change it connects to. A Day in the Life Run stand-ups and sprint planning, keep work moving in GitHub Issues and Projects, and sort out priorities across SD-WAN, cloud, wired and wireless, and data center fabric Review designs for new network work, such as SD-WAN policy changes, AWS Cloud WAN updates, Juniper campus and wireless rollouts, and VXLAN fabric expansions Work with store technology, fulfillment operations, and cloud teams on network designs that fit how stores, warehouses, and offices actually operate Watch network health across Versa, Juniper, and the data center fabrics, and lead the response when something degrades. Alert analysis from our AI tooling gives you a head start on causes. Hold 1:1s with each engineer. Coach on career growth and hard technical problems, and help people who are newer to code, pull requests, and automation get comfortable with them. Work with Cloud Architecture, Security, and Infrastructure on the roadmap, including SD-WAN expansion, cloud connectivity, and wireless modernization Sit on the Change Advisory Board and approve production changes. The MOPs and automated pre and post checks we use make those reviews faster. Dig into performance and cost data to tune routing, bandwidth, and cloud egress spend without missing SLAs Review automation work and IaC repos, and make sure changes get peer review, testing, and a rollback plan Keep the backlog, roadmap, and larger initiatives current in GitHub and Jira Set the rules for how the team uses AI. Engineers own every change they make, AI output gets read before anyone acts on it, and we keep records for audit. Lead post-incident reviews, then turn what you learn into better runbooks, alert tuning, and automation Requirements 10+ years of hands-on network engineering across on-premises enterprise infrastructure and cloud