Senior Manger Ops II

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BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE   At Ryder, our most important competitive advantage is our people.  CULTURE- INTEGRITY- FAMILY . As a Senior Operations Manager, you’ll be asked to lead a dynamic team of people and empower others to further develop their careers while also developing your seniority in the transportation industry. This is an essential industry and we’ve been in the game since 1933!

Summary The Senior Ops Manager manages the operations and personnel for locations with approximately 700 truck units comprised of one or more locations. Roles including Operations Managers, Technicians-In-Charge, and/or Customer Service Coordinators, as well as Technicians, Service Employees and/or a Parts Responsible Person report to you and are there to support the needs of the assigned location.   The Senior Operations Manager must be able to accomplish results through the effective delegation of work and responsibilities, thus ensuring business objectives and labor requirements are met. Senior Ops Managers are responsible for ensuring that financial requirements are being met while balancing the needs of the customers against the requirements of the business. This position is responsible for the management of location(s) performance against comprehensive metrics to meet and/or exceed assigned objectives. This position is also responsible for ensuring that the location is in compliance with and properly executing all key company processes, Standard Operating Procedures and Standard Repair Practices. As with all Ryder FMS Shop positions, the Senior Ops Manager is responsible for adhering to all Ryder Maintenance Operations policies and procedures. This may also be a development position to prepare incumbents for the Senior Operations Manager II, Field Operations Manager, or Quality Assurance Manager roles.   Position/Shop Location - Bridgeton, MO Bonus Eligible   You thought that was it? Take a look at a few of these: Ryder's most recently been named " Top Company for Women to Work for in Transportation " by Women in Trucking, one of Fortune Magazine ’s “ World’s Most Admired Companies ”, & one of “ Reader's Choice Excellence Awards ” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their " Supplier Environmental Excellence Award "   Here is from people that work here! https://www.youtube.com/watch?v=usBbl6L1V6E   This is Ryder: https://www.youtube.com/watch?v=b24PFgxvVS0 Essential Functions Operations Management: Responsible for the oversight of work analysis, vehicle planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval. Performs complex strategic Labor Planning by evaluating incoming work and allocating resources, balancing shift schedules, establishing operating hours, and level loading workload to maximize efficiency and productivity. Responsible for optimizing labor at the shop, and ensuring the optimal mix of straight time, O/T and Outside Repair. Responsible for optimizing shift patterns to match supply of qualified tech hours versus the availability of equipment based upon customer operating hours. Oversee the execution of the Workflow Management process Labor Management: Provides leadership, training, development and oversight to a self-directed management team assigned to the branch (es) to include the Operations Manager, Operations Supervisors, Technicians in Charge, Customer Service Coordinators and Technicians. Responsible for Performance Management of all assigned personnel. Responsible for successful development and execution of the Technical Training Plan in coordination with the Field Training Team. Ensure TOPS plan is