Oracle AI - Knowledge - Manager
EY
- Location
- Noida, UP, IN, 201301 +7 more…
- Work model
- On-Site
- Level
- Mid
About this role
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Knowledge Manager Oracle & Enterprise Applications Practice Position Summary The Knowledge Manager will establish, govern, and continuously enhance the Oracle & Enterprise Applications Practice knowledge ecosystem. This role will be responsible for defining the knowledge management strategy, building and maintaining a centralized knowledge repository, and ensuring that delivery teams, architects, solution leads, and practice leadership have access to high-quality, reusable assets, accelerators, methodologies, lessons learned, case studies, and intellectual property. The role serves as a critical enabler for delivery excellence, innovation, practice growth, employee development, and operational efficiency by transforming institutional knowledge into a scalable and accessible business asset. The Knowledge Manager will work closely with Practice Leadership, Solution Architects, Delivery Teams, PMOs, Learning & Development teams, and Sector Leaders to drive knowledge capture, reuse, governance, and adoption across the Oracle and Enterprise Applications portfolio. Key Responsibilities Knowledge Management Strategy & Governance
Define and execute the Practice Knowledge Management Strategy aligned with business objectives. Establish governance frameworks, standards, taxonomies, metadata models, and content lifecycle management processes. Create policies for content creation, review, approval, publication, archival, and retirement. Lead Knowledge Management Steering Committee meetings and drive knowledge initiatives across the practice. Develop KPIs and dashboards to measure knowledge creation, consumption, reuse, and business impact.
Enterprise Knowledge Repository Management
Design, implement, and maintain a centralized practice-wide knowledge repository. Ensure knowledge assets are organized, searchable, current, and easily accessible. Manage repository structure, tagging standards, content classification, and access controls. Implement processes to continuously improve repository usability and user experience. Drive adoption of collaboration and knowledge-sharing platforms.
Knowledge Capture & Content Management
Establish systematic processes to harvest knowledge from client engagements, proposals, delivery programs, and innovation initiatives. Capture and curate:
Methodologies and delivery frameworks Solution accelerators and tools Reusable templates and work products Implementation playbooks Lessons learned and best practices Case studies and success stories Training materials and learning content Industry and functional domain expertise
Partner with engagement teams to ensure timely contribution of assets into the repository.
Practice Enablement & Adoption
Promote a culture of knowledge sharing and collaboration across the Oracle and Enterprise Applications practice. Drive awareness campaigns and adoption programs to increase repository usage. Enable consultants, architects, and leaders to contribute and consume knowledge effectively. Partner with Learning & Development teams to integrate knowledge assets into capability-building programs. Develop communication plans and knowledge-sharing forums across practice communities.
Intellectual Property & Asset Development
Support creation and management of practice intellectual property and delivery accelerators. Maintain inventories of reusable assets and identify gaps requiring new content development. Collaborate with solution and offering leaders to package knowledge into repeatable service offerings. Ensure alignment