Program Manager - IN Launch, GESI-IN Launch

The Global Engineering Services International (GESI) IN-Launch Team seeks an experienced Program Manager to drive end-to-end delivery of new building launches across India's Amazon network. The role involves managing launches, closures, and consolidations across multiple business units (INFC, IXD/RC, DRCC, SDC, SC, AMZL, GSF, QC & 3P) spanning three regions North & East, South & Central, and West. The Program Manager will partner with cross-functional stakeholders including Operations, Supply Chain, WHS, Finance, and Real Estate to ensure new buildings achieve benchmark rates while ramping to meet network capacity. This role demands operational expertise, autonomy, and ability to navigate ambiguity in a fast-paced environment. Key job responsibilities What does a Program Manager II need to do in this job? Enter key job responsibilities • Structured & Organized: Plans resources effectively to meet deadlines; manages multiple high-profile meetings and weekly metrics reporting. • Leadership & Communication: Motivates core teams, builds stakeholder relationships across levels, and chairs leadership meetings with clear written documentation. • Decision-Making & Adaptability: Takes initiative in ambiguous situations, learns fast, and adapts to volatile circumstances. • Operational Expertise: Works closely with operational and construction site teams; serves as single point of contact and anchor for the launch process. • Continuous Improvement: Drives year-on-year performance improvements, process adherence, and captures learnings through Change Management mechanisms. • Data & Reporting: Manages large data pools, analyzes data to produce leadership dashboards and reports. • AI Proficiency: Familiar with all Amazon AI tools; ready to adopt AI across workstreams in day-to-day operations. • Accountability & Independence: Solves problems independently, drives actions with diverse stakeholders, escalates issues proactively, and takes ownership of outcomes. A day in the life Outline the day-to-day activities of this role. Useful information could include who the internal stakeholders are, who the customers are and what problems this role will be solving. • Program Planning & Risk Management: Define scope, objectives, and roadmaps. Identify and mitigate risks through "GES Source" with closed-loop stakeholder resolution. • Milestone Tracking & Dashboards: Monitor PMO Launch milestones, track SLA compliance, and publish weekly flash reports and Launch Dashboards on regular cadence for OP1'2027 intake and off-cycle REI programs. • OP1 & CP Connect Management: Manage CP Connect (OP1/OP2/Q2G/Revision) and end-to-end OP1 intake lifecycle through Change Management from intake to program execution and monitoring. • Leadership Communications & Governance: Own WBR/MBR/QBR updates, document preparation, and SOP-RASCI development and revision for GESI-IN Launch processes. • Standardization & Repository Management: Create REI templates (Excel/Smartsheet/CSV) for "GES Source" integration. Maintain Support Function 4M and Signage repository for GESI-IN framework. • Continuous Improvement: Conduct post-launch lessons learned sessions to drive year-on-year performance and process improvements.

Are you ready to launch the next generation of Amazon sites in India? The Global Engineering Services International (GESI) IN-Launch Team seeks an experienced Program Manager to drive end-to-end delivery of new building launches across India's network. This role manages launches, closures, and consolidations across multiple BUs (INFC, IXD/RC, DRCC, SDC, SC, AMZL, GSF, QC & 3P) spanning three regions North & East, South & Central, and West. You'll partner with cross-functional leaders including Operations, Supply Chain, WHS, Finance, Real Estate, and RME to ensure new buildings achieve benchmark performance while ramping to network capacity. If you thrive in ambiguity, bring operational expertise, and excel at