Site Lead

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Overview The Site Lead for Bangalore will oversee comprehensive facilities management operations, ensuring optimal workplace performance through integrated soft and technical services delivery. This role serves as the primary point of contact for all facility-related matters, managing vendor relationships, driving operational excellence, and ensuring a safe, efficient, and productive work environment.

Facilities Operations Management Oversee day-to-day facilities operations including HVAC, electrical, plumbing, fire safety systems, and building automation. Lead preventive and corrective maintenance programs to ensure minimal downtime and optimal asset performance. Manage space planning, workplace layouts, and occupancy optimization initiatives. Ensure compliance with local building codes, safety regulations, and statutory requirements. Soft Services Supervision Manage housekeeping, security, reception, mailroom, and pantry services to maintain high workplace standards. Oversee landscaping and pest control services. Coordinate meeting room management, audiovisual support, and workplace amenities. Drive continuous improvement in service delivery and user experience. Vendor and Contract Management Manage multiple vendor relationships and service contracts, ensuring SLA compliance and performance standards. Conduct regular vendor reviews and performance assessments. Negotiate contracts and manage budgets for facilities services. Ensure vendor compliance with safety protocols and organizational policies. Budget and Financial Management Develop and manage annual facilities budgets for soft and technical services. Track expenditures, identify cost optimization opportunities, and provide regular financial reporting. Manage capital expenditure planning for infrastructure improvements and equipment replacement. Health, Safety, and Compliance Ensure workplace compliance with EHS regulations and organizational safety standards. Conduct regular safety audits and risk assessments. Manage emergency preparedness plans, fire drills, and business continuity protocols. Maintain required certifications and statutory compliance documentation. Stakeholder Management Serve as primary facilities contact for business units and building occupants. Manage escalations and resolve facilities-related issues promptly. Coordinate with corporate real estate, IT, security, and HR teams. Provide regular operational reports and facilities performance metrics to senior leadership.

Leadership Lead and develop the facilities management team including engineers, technicians, and coordinators. Foster a culture of service excellence, continuous improvement, and accountability. Conduct performance reviews and support professional development.

Education: Bachelor's degree in engineering (Mechanical, Electrical, Civil) or Facilities Management. MBA or specialized facilities management certification is advantageous.

Minimum 8-10 years in facilities management with at least 3-5 years in a leadership role managing integrated facilities operations. Experience managing large commercial office spaces (50,000+ sq ft) preferred. Proven track record managing both soft and technical services. Technical Knowledge: Strong understanding of building systems including HVAC, electrical, plumbing, fire safety, and BMS. Knowledge of statutory