Performance Analyst

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world  At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.  We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.  JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.  What this opportunity involves: As a Performance Analyst on JLL's Whole of Australian Government (WoAG) account, you'll play a pivotal role in monitoring, analysing, and enhancing the performance of one of Australia's most significant property portfolios. This position sits at the intersection of data analysis, stakeholder engagement, and continuous improvement, where you'll transform complex datasets into meaningful insights that drive value for our government clients. You'll work closely with the Performance Director to manage quarterly and monthly reporting cycles, coordinate responses to audits and Requests for Information, and maintain robust quality assurance processes that keep our service delivery aligned with contractual obligations. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and in this role, you'll contribute directly to that mission by identifying cost-saving opportunities, managing innovation registers, and ensuring our performance consistently meets and exceeds expectations. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you partner with relationship teams, functional directors, finance specialists, and government entities to deliver exceptional outcomes. This is an opportunity to develop deep expertise in government property management while working within a team that values precision, initiative, and continuous learning. An overview of the role: Prepare and submit quarterly and monthly performance reports for the WoAG account, ensuring accuracy, timeliness, and alignment with contractual requirements Develop and update Entity Operations Reports, Annual Business Plans, and budgets in accordance with deed guidelines and client expectations Track and analyse KPI performance across entities, identifying risks, trends, and opportunities for improvement through detailed data analysis Coordinate and respond to Requests for Information (RFI) and audit processes by organising subject matter experts, compiling responses, and ensuring quality through Microsoft Teams collaboration Manage and promote usage of WoAG registers including Savings and Cost Avoidance, Innovation, Discounts/Benefits, and Conflicts of Interest, driving enhanced reporting and compliance Lead continuous improvement and innovation projects by reviewing processes for relevance, sharing improvements internally, and implementing efficiencies that deliver measurable value Support the Australian Government Property Register (AGPR) data collection process in collaboration with Business Intelligence, Finance, and account teams to ensure accurate submissions Oversee the Quality Assurance Program for WoAG, reviewing templates, reports, and processes to ensure compliance with contract