Associate Director, Commercialization Data Business Product Owner

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

The Associate Director, Commercialization Data Business Product Owner, supports the management of customer (HCP and patient) preferences, consent, and third-party data usage across the organization's commercial ecosystem. The role partners closely with Marketing, Brand, Sales, Market Access, Legal, Privacy, and Compliance stakeholders to translate business and engagement needs into data governance requirements, technical specifications, and operational workflows — with a particular focus on how privacy, consent, and contractual data obligations are captured, documented, and enforced across HCP, patient, digital, omnichannel, and third-party data activities. Success in this role requires strong cross-functional collaboration skills and working knowledge of data privacy and consent principles as applied to commercial pharma data, and hands-on experience with data governance frameworks, metadata/cataloging practices, and data quality operations — ideally within a pharmaceutical or life sciences commercial environment.

Customer Data Preferences and Governance Partner with Marketing and other commercial functions to understand HCP and patient engagement initiatives and translate business needs into data governance and reporting requirements. Support commercial data mapping and inventory activities across customer, engagement, digital, patient support, and third-party data sources. Ensure commercial data classifications, consent indicators, approved uses, and restrictions are reflected in relevant data catalogs, documentation, and business processes, in collaboration with Privacy and Compliance to confirm alignment with applicable privacy and contractual requirements. Stakeholder Engagement Engage Brand, Sales, Medical, Market Access stakeholders to capture requirements and translate business workflows into user stories, acceptance criteria, and technical specifications. Facilitate regular stakeholder touchpoints and collaborate with domain owners to validate data definitions, glossary terms, and domain boundaries. Customer Data Preference & Consent Enablement Translate customer preference and contractual data requirements into workflows, controls, and operational processes for system implementation and commercial operations. Support the operational pull-through of applicable privacy and consent requirements across HCP, patient, digital, omnichannel, and third-party commercial data activities Engage with Privacy and Compliance on new data use cases or initiatives, so consent and legal-basis considerations can help inform the approach. Data Governance Support implementation and enforcement of data governance frameworks, ownership structures, and stewardship roles across commercial data domains. Track compliance metrics, identify gaps, and contribute to data quality rules, lineage documentation, and issue management workflows in alignment with BMS policies. Data Quality & Operational Excellence Monitor data quality dashboards; escalate completeness, latency, and accuracy issues to appropriate teams. Track operational KPIs (e.g., refresh SLAs, uptime) and support incident triage, root-cause analysis, and resolution. Adoption, Vendor & Budget Support Support commercial vendor and third-party data assessments related to customer preferences, data use, and contractual requirements. Coordinate with Legal, Procurement, IT/BI&T, and business owners to ensure