Staff Product Manager

About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, and Anthropic.

We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.

Truv by Checkr delivers real-time income and employment verification to government agencies. State Departments of Health, Social Services, and Health and Human Services use our platform to verify eligibility for programs like SNAP, Medicaid, TANF, and child support faster, more accurately, and with less burden on the residents they serve. Backed by Checkr’s scale and our secure, API-first platform for payroll data access, we’re replacing manual, paper-heavy verification processes with modern infrastructure built for the public sector.

We’re hiring a Staff Product Manager to own the end-to-end client experience for Truv by Checkr’s government business, from contract signature through go-live and sustained adoption. Your focus is activation. You’ll make it dramatically faster and easier for agencies, system integrators, and their developers to get to live verifications, and to keep getting value afterward.

You’ll lead client onboarding and activation across engineering, design, implementation, and customer success, and shape how Checkr scales its government business. You’ll work directly with agency program leaders, eligibility caseworkers, and integration partners, and turn their feedback into products that remove friction at every step.

• Own the activation journey end to end. Define and improve every stage of the agency lifecycle after contract: onboarding, implementation, configuration, go-live, and post-launch adoption. Partner with Sales so the demo sets agencies up for a smooth start. Build toward a self-serve experience wherever possible.

• Reduce time to go-live. Find the bottlenecks between contract and first live production verification, whether they’re technical, procedural, or organizational, and ship products that remove them.

• Build for every type of client user. Design configuration and customization capabilities in the Truv dashboard for agency administrators, caseworkers, and technical teams who rely on it for day-to-day operations and reporting after go-live.

• Elevate the developer and integrator experience. Partner with agency IT teams, system integrators, and eligibility system vendors to streamline integration, including documentation, sandbox environments, best practices, and implementation tooling.

• Measure and improve client health. Define activation and adoption metrics, build visibility for internal teams and clients, and use the data and client behavior to prioritize and ship improvements quickly after launch.

• Bring the voice of the agency into the roadmap. Run user research and usability testing with agency staff and end users. Gather feedback from implementation and go-live, and turn it into clear, prioritized product plans.

• Partner on compliance and security. Work with compliance, legal, and security teams to make sure onboarding and data flows meet public sector