Senior ISC Improvement Specialist

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.      Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration.   If you’re looking for a challenge and meaningful role, you’re in the right place.

About this role The Senior Integrated Supply Chain (ISC) Improvement Specialist supports the ISC Improvement organization by documenting, executing, and sustaining defined work processes, systems, and standards that enable consistent, compliant, and high‑quality operations across the Integrated Supply Chain. The role contributes to business growth, service reliability, and cost‑to‑serve productivity by identifying, executing, and sustaining improvement initiatives within a defined scope, which primarily span a single supply‑chain sub‑function such as Customer Service but may also extend across multiple sub‑functions of the end‑to‑end value chain. Working closely with ISC improvement Leader, ISC  Improvement Managers and cross‑functional stakeholders, the Senior ISC Improvement Specialist is accountable for end‑to‑end execution of assigned initiatives within defined scope and established ISC Improvement governance , including problem framing, maintaining and updating process documentation, supporting users, coordinating and reinforcing trainings, and collaborating with teams across ISC Operations, Planning, Logistics, Capability, and IT to deliver prioritized solutions. A core expectation of the role is the identification, development, and use of meaningful metrics to enable data‑backed storytelling, support fact‑based decisions, and influence cross‑functional prioritization of value delivery while ensuring adoption, compliance, and sustainability of implemented improvements. The role also includes ownership of troubleshooting and resolution for operational and process escalations assigned to the ISC Improvement function, requiring analysis of issues, coordination across teams, disciplined follow‑through, and timely closure within defined standards. Consistent execution discipline, proactive identification of risks and dependencies, self‑initiated identification of improvement opportunities, timely escalation where required, and a reliable operating rhythm are essential expectations. The Senior ISC Improvement Specialist is expected to apply experience and judgment to practical execution, demonstrate ownership by independently driving work forward without waiting for detailed instructions, operate independently under standard conditions while adhering to established standards, escalation paths, and governance routines and develop effective plans to achieve agreed goals. Managing change—by leading or actively participating in critical improvement initiatives—is a fundamental part of the role and directly supports ISC’s strategic pillars of being Disciplined, Agile & Resilient, and Shaping the Future through reliable execution and data‑informed process stewardship. The role is well‑suited for self‑driven individuals who actively seek out problems to solve, take ownership for moving work forward, and balance autonomy with disciplined alignment to standards and governance.

Project Management & Delivery: Lead and support end‑to‑end improvement initiatives, including proactively surfacing improvement opportunities, problem framing, chartering, stakeholder alignment, execution tracking, and closure, ensuring solutions translate into measurable business impact and are sustained