Specialist - Sales Support 4B

Specialist - Sales Support Ready to turn bold ideas into real-world impact?  At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.   If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.    Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.  Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Key Responsibilities   Track and validate inbound leads for a staffing business and share the validated leads with the Sales team for further action. Monitor conversion / progress.   Use Agency Leads site to find clients with open roles, use templates to create emails to send to contacts and track responses   Engage prospects via email, calls, or other agreed channels to keep them engaged until sales readiness.   Schedule appointments and strategy meetings for Business Development Managers or Sales Executives   Move qualified leads into the sales pipeline, ensuring accurate and timely handoff   Perform due diligence for web lead requests received from different recruiters/sales teams.    Maintain accurate lead information and activity records in the systems   Follow up with unresponsive leads through email, phone, and LinkedIn outreach.   Collaborate with marketing and sales teams to improve lead conversion rate   Ability to quickly identify client needs and qualify business opportunities   Ensure strict compliance followed as per company policy and standards.   Support various admin tasks related to sales team      Qualification   Proven experience in inbound sales, lead generation/management   Strong verbal and written communication skills for engaging prospects effectively   Organized, detail‑oriented, and able to manage high‑volume pipelines   Graduation/master's degree in business/marketing/related field with an overall 6- 8 years of experience.   Familiarity with sales qualification frameworks and lead scoring models Qualifications Bachelors - Business Administration, Bachelors - Communication, Bachelors - Marketing, Bachelors - Sales, Masters - Marketing Certifications Certified Investment Management Analyst (CIMA) - DataTrainedDataTrained, Salesforce Certified CPQ Specialist - TrailheadTrailhead Required Skills Business Consulting, Business Development, Change Management, Contract Management, CRM Consulting, Microsoft Applications, Salesforce (Software), Sales Force Effectiveness, Sales Forecasting, Sales Performance Management (SPM) Language English (Required) Language Proficiency - Proficient - C2 Additional Job Location - Job Type Regular Master Skill List - Sales Support Remote Type - Hybrid Work Shift - Night Job (India) Why join Genpact? •     Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter •     Make an impact – Help global enterprises solve business challenges that matter  •     Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead •     Work