Keyholder

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.   Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.  Our company name Tapestry, represents the diversity of our brands and the diversity of our people. We know that having a diverse range of perspectives, backgrounds and experiences makes us more innovative and successful and it brings us closer to our consumer. Our goal is to create a culture that is equitable, inclusive and diverse - where all of our employees, customers and stakeholders thrive.     Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.  Client & Service Expert • Achieves individual sales goals; • Develops strong product knowledge across all categories; • The sales associate is responsible for ensuring exemplary customer service by delivering the ultimate Kate Spade experience; • Able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book. Building Brand Equity • Understand and communicate the Kate Spade aesthetic, brand philosophy and lifestyle to the customer; • Demonstrate interest and ability to work as part of a team. Operational Excellence • Execute operational tasks as per company directives; • Accurately processes all POS transactions; • Adhere to and apply visual directives, ensure that store standards are executed daily; • Heightened responsibility as Keyholder for the store. Skills and Abilities Required • Professional selling skills and exceptional interpersonal skills; • Prior luxury goods experience preferred; • Proactive ability to multi-task and prioritize; • Works well in a team environment. What Kate Spade can offer you:   An inclusive, innovative, and fun working environment  Internal mobility & career progression  1 paid volunteering day per year and opportunities to volunteer with global projects.   Learning & development opportunities with our Ambassador Programme Regular social events   Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion councils.  Attractive employee discount   Compelling incentive programme Our Competencies for All Employees Courage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results : Can be counted on to exceed